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Assistant Store Manager

charlestyrwhitt.com Logo

Charles Tyrwhitt

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Location:
United Kingdom , Bracknell

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

We're on the lookout for an Assistant Store Manager to be responsible for driving sales and KPI performance, delivering exceptional customer service, leading and developing the store team, and supporting the overall commercial and operational success of the store.

Job Responsibility:

  • Driving sales and KPI performance
  • Delivering exceptional customer service
  • Leading and developing the store team
  • Supporting the overall commercial and operational success of the store
  • Influencing and exceeding sales targets
  • Maximising KPI goals
  • Ensuring excellent customer service experience
  • Driving the operational metrics of the store
  • Leading and working alongside the sales team to identify and exceed sales opportunities and targets
  • Recognising and coaching great performance
  • Building lasting relationships and connections with customers
  • Managing customer appointments (including corporate clients and wedding parties)
  • Managing customer feedback with the Store Manager
  • Training the team on CT's service and selling standards
  • Encouraging the sales team to utilise all store and business training tools
  • Influencing a great culture within the store team
  • Ensuring a professional and enjoyable store atmosphere
  • Supporting the Store Manager in reporting and analysing data
  • Operational and stock responsibilities
  • Managing and minimising controllable costs
  • Staff recruitment and retention
  • Colleague engagement and HR
  • Health and Safety
  • Compliance

Requirements:

  • Previous retail management experience
  • Proven ability to lead, inspire and motivate others to achieve and work to very high standards
  • Coaching and leadership skills
  • Highly commercial with strong analytical skills
  • Stock management and loss prevention experience
  • Knowledge of understanding systems with a good understanding of Microsoft Office
  • Strong relationship building skills and stakeholder/customer management
What we offer:
  • Excellent bonus scheme - bonuses paid quarterly when store hits target
  • Uniform - uniform allowance refreshed every 6 months
  • Cycle to work scheme
  • Relocation packages to support career development
  • Season ticket loans to those based in London stores
  • Fun fund for parties, treats, social activities and team building events
  • The Tyrwhitt Academy for professional development
  • Apprenticeship level qualifications open to store colleagues

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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