Assistant Store Manager Job at Crocs (Gold Coast)

Assistant Store Manager

Crocs

Location:
Australia , Gold Coast

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As an Assistant Store Manager, you will play a pivotal role in providing valuable experiences and world class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to achieve company goals and initiatives. This role offers the opportunity to grow alongside some of the industry’s finest teammates and partners.

Job Responsibility:

Deliver outstanding service to our consumers using our C.H.A.R.M. service model
Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas and concerns
Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities within the building
Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management
Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
Leads by example and collaborates with Store Management to improve personal key performance indicators through sales-driven techniques
Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Requirements:

Minimum 18+ years old
Possess at least A Level / SSCE/ Diploma or above preferred
Minimum 4 years of total retail experience
with a preference for candidates with previous store leadership roles
Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results
Proven communication skills (written and verbal) to successfully connect with store team, operations managers, District Managers & corporate partners
Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays
Intermediate computer proficiency in Microsoft Word, PowerPoint, Excel and Email and able to operate retail Point of Sale system
Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results
Desire to succeed in a high growth, fast-paced retail environment
Ability to climb and descend ladders carrying merchandise daily
Ability to lift 15kg or more with assistance daily

Additional Information:

Job Posted:
January 01, 2026

Work Type:

On-site work

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