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Assistant Store Manager

Australia, Canberra Employment contract · Job Posted April 27, 2026
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Job Description

As an ASM, you’ll play a key role in the day-to-day success of the store: Support the Store Manager and Optometrist to deliver a seamless customer journey from eye test to frame selection and dispense; Take ownership of the store 2 days a week, leading the team and driving performance; Keep the appointment book running smoothly and ensure every customer interaction feels easy and enjoyable; Coach and support your team to deliver great service, every time

Job Responsibility

  • Support the Store Manager and Optometrist to deliver a seamless customer journey from eye test to frame selection and dispense
  • Take ownership of the store 2 days a week, leading the team and driving performance
  • Keep the appointment book running smoothly and ensure every customer interaction feels easy and enjoyable
  • Coach and support your team to deliver great service, every time

Requirements

  • Experience in retail or optics at a supervisor or management level
  • A confident leader who enjoys developing others
  • Passionate about creating great customer experiences
  • Available to work full time 38 hours, Sunday–Thursday

What we offer

  • 2 free pairs of glasses per quarter product allowance
  • year's supply of contacts
  • Hands-on training in optical dispensing and leadership
  • Ongoing support and coaching from experienced leaders
  • REAL opportunities for progression and to grow as we continue to expand across ANZ

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