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As an ASM, you’ll play a key role in the day-to-day success of the store: Support the Store Manager and Optometrist to deliver a seamless customer journey from eye test to frame selection and dispense; Take ownership of the store 2 days a week, leading the team and driving performance; Keep the appointment book running smoothly and ensure every customer interaction feels easy and enjoyable; Coach and support your team to deliver great service, every time
Job Responsibility:
Support the Store Manager and Optometrist to deliver a seamless customer journey from eye test to frame selection and dispense
Take ownership of the store 2 days a week, leading the team and driving performance
Keep the appointment book running smoothly and ensure every customer interaction feels easy and enjoyable
Coach and support your team to deliver great service, every time
Requirements:
Experience in retail or optics at a supervisor or management level
A confident leader who enjoys developing others
Passionate about creating great customer experiences
Available to work full time 38 hours, Sunday–Thursday
What we offer:
2 free pairs of glasses per quarter product allowance
year's supply of contacts
Hands-on training in optical dispensing and leadership
Ongoing support and coaching from experienced leaders
REAL opportunities for progression and to grow as we continue to expand across ANZ