Assistant Store Manager

• Collaborate with the Store Manager to oversee the daily operations of the shop, ensuring smooth functioning and exceptional customer service
• Assist in supervising and training a team of dedicated staff to maintain high-quality standards in product preparation, presentation, and customer interactions
• Monitor inventory levels, handle stock takes, receive deliveries to ensure a well-stocked and organised shop
• Assist in creating and implementing efficient operational procedures to maximise productivity and minimise waste
• Support the Store Manager in managing employee schedules, ensuring adequate staffing levels and optimizing customer service
• Provide exceptional customer service by addressing customer enquiries, resolving complaints, and ensuring a positive shopping experience
• Maintain a clean, sanitary, and visually appealing shop, adhering to health and safety regulations
• Collaborate with the Store Manager in developing and executing marketing strategies to drive sales and promote new products or seasonal offerings
• Contribute to team meetings, sharing ideas and suggestions for continuous improvement of operations
• Stay up-to-date with industry trends, new product offerings, and customer preferences to enhance the shop’s competitiveness

• Previous experience in a customer service-oriented role, preferably in the food industry
• Strong passion for baked goods and knowledge of different bakery products
• Excellent interpersonal and communication skills, with the ability to effectively lead and motivate a team
• Strong organisational and time management skills, with the ability to multitask and prioritize tasks in a fast-paced environment
• Attention to detail and a commitment to maintaining high-quality standards
• Capable of working independently and unsupervised, to meet the business’s operational needs
• Ability to work flexible hours, including weekends and holidays, to accommodate the needs of the shop
• Basic computer skills and familiarity with point-of-sale systems is a plus
• A positive attitude, enthusiasm, and a willingness to learn and grow within the retail industry

Basic computer skills and familiarity with point-of-sale systems is a plus

• Colleague discount: You and one family member or friend can enjoy 50% off our products
• Free hot drinks while on shift: These aren’t just normal hot drinks from a kettle
• they can be flavoured and crafted to your liking
• Discounts on Cornish Sea Salt products: Enjoy discounts on a range of Cornish Sea Salt products
• Flexibility: We offer flexible working hours to help you balance your work and personal life
• Long Service Awards: Celebrate your career milestones with Warrens through our Long Service Awards
• Uniform provided: We provide a uniform to ensure you look professional and feel comfortable at work
• Ongoing training and development: Benefit from continuous training and development opportunities to grow your skills and advance your career
• Store incentives: Participate in store incentives and earn rewards for your hard work and dedication