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The Assistant Store Manager supports the Store Manager to lead their stores, drive the business, manage and motivate their team, create a unique client experience to reach sales goals and optimize productivity.
Job Responsibility:
Supports team to achieve individual and team sales and clienteling targets
Partners with SM to maximize sales opportunities and seeks ways of improvements
Engages and motivates the team members and supports their development
Provides constructive feedback and coaches team members
Knows how to handle complaints and conflicts
Guarantees the policies and procedures are followed
Analyzes sales figures and KPIs using available data/systems to better understand performance and sales opportunities
Inspires trust by displaying honesty and contributes to creating and maintaining a positive environment
Adapts interpersonal style to suit different people and situations
Delegates tasks, depending on the skills and areas of responsibilities of the team members, to support their development
Understands and applies the company policies and procedures, and ensures team members are informed accordingly
Pays attention to details and strives to meet quality luxury standards