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Support the Store Manager and Deputy Store Manager in the day-to-day running of the store, stepping up to lead when needed. Help deliver excellent customer service, maintain an attractive store layout, and ensure the shop presents a professional and welcoming face of Rainbows Children’s Hospice on the high street.
Job Responsibility:
Support store management in meeting income and profit targets
Assist with promotions and seasonal campaigns
Help maintain a steady flow of saleable stock and encourage public donations
Promote Gift Aid in line with targets and guidelines
Monitor stock turnover and support regional sourcing of furniture
Contribute to the efficiency of van collections and deliveries
Requirements:
Experience in a retail management environment
Excellent customer service skills with the ability to implement agreed standards of service in the store
Ability to manage a diverse team with varying skill sets
Confidence in working towards financial targets and managing budgets
Nice to have:
Experience of working with and supporting volunteers
What we offer:
Eligibility to join blue light card discount scheme and Company Shop
Healthcare Cashback plan
Life Assurance
27 days holiday plus bank holiday allowance
Contributory pension scheme or Salary Sacrifice Pension Scheme
Free access to an employee assistance programme
Wellbeing support and access to Mental Health First Aiders