Assistant Store Manager

• You will lead your retail store team to deliver exceptional customer service, tailoring every aspect of your store to your customer base, anticipating their needs and offering a best in class experience
• Inspire the team to achieve store targets through coaching, delivering constructive feedback and teamwork
• Contribute to ideas that drive positive results in KPIs including sales and service
• Ensuring service standards in store are constantly being offered in line with the company’s core values
• You will be responsible for in store merchandising, creating window and in store displays that follow company guideline but are targeted towards your local customer
• Making commercial decisions on stock packages and displays using company reports to drive store sales
• Monitoring the development of the brand through networking, holding customer events and sharing the feedback with head office
• Communicating company policy and procedures to all team members in a professional manner

• A confident and natural retail leader who can manage staff performance and support individuals to deliver
• Previous experience working in a customer service focussed fashion or footwear retail environment is essential
• A current Supervisor or Assistant Manager/Keyholder who is looking to progress
• You will be a people person, naturally confident and have a can-do attitude
• You will be an experienced manager working in a fashion, footwear or accessories retail environment which is focussed on service, people and delivering results
• Punctual, reliable, and willing to go the extra mile for staff and customers alike, you will thrive on hitting targets and love the satisfaction of working in a service led environment
• You will be articulate, well presented and be able to demonstrate a strong track record of retail achievements
• Supporting the store manager in delivering an excellent retail environment

bonus