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When you join our team as an Assistant Store Manager, you’ll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team. Average Hours: 38 hours per week.
Job Responsibility:
Assists the direct leader with developing and implementing action plans to improve operating results
Establishes and communicates job responsibilities and performance expectations to their direct reports
Identifies training and development opportunities for direct reports
Communicates and models the core values of the organization
Monitors the competitive environment within the community
Provides product feedback to the direct leader
Participates in the interviewing process for store personnel
Communicates information including weekly information, major team milestones, developments, and concerns
Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies
Ensures an appropriate resolution of operational customer concerns
Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment
Maintains store cleanliness standards and proper store signage
Assists the direct leader with maintaining proper stock levels
Merchandises product neatly to maximize sales
Ensures the quality and freshness of products for sale and accuracy of product signage
Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees
Supervises the day-to-day operations of their team
Ensures direct reports complete assigned responsibilities in a timely and effective manner
Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
Requirements:
Must be 18 years of age or older
Ability to work both independently and within a team environment
Ability to provide and lead others to provide prompt and courteous customer service
Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
Ability to interpret and apply company policies and procedures
Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
Ability to evaluate and drive performance of self and others
Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
Ability to operate a cash register efficiently and accurately
Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
Excellent verbal and written communication skills
Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
Meets any state and local requirements for handling and selling alcoholic beverages
High School Diploma or equivalent preferred
A minimum of 3 years of progressive experience in a retail environment
A combination of education and experience providing equivalent knowledge
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