Assistant Store Manager Job at Rothy's (Newport Beach)

Job Description

We’re looking for an Assistant Store Manager who is proactive, a quick learner, and looking to make a direct impact on how we run our stores. If you’re used to a high-volume retail environment and looking for a leadership role, this might be the role for you!

Job Responsibility

Effectively communicate Rothy’s brand story, values, and mission to customers and store associates
Share expert brand and product knowledge
Assist with hiring, developing, and motivating the in-store team
Onboard and train in-store staff alongside the Store Manager and Keyholders
Master our internal systems to process orders effectively
Establish and maintain positive business partner relationships and act as liaison for effective communication
Support Store Manager in larger initiatives or operational changes
Serve as the main touchpoint for our keyholders
Collaborate with our Retail Ops Team and assist in training the team on SOPs, store guidelines, and expectations

Requirements

2-4 years of experience in a leadership role in retail, hospitality, or a customer-oriented industry
Positive attitude and a relentless focus on customer and team experience
Lead with kindness and love working in a team environment
Availability to work full time, 5 days a week, including Fridays, weekends, evenings and holidays
Ability to work on your feet up to 8 hours a day in a busy store environment
Ability to lift up to 25 pounds
18 years of age or older

Nice to have

Comfortable in a fast-paced, ever-changing environment
Excellent communicator
Careful listener that thinks on their feet
Able to learn quickly, think critically, and take productive action without being requested
Able to evaluate and solve problems effectively, solution oriented, results driven
Proficient with operations related technologies such as Shopify, Google Suite & Microsoft Office products
High degree of flexibility and willingness to take on a variety of large and small projects