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The Assistant Store Manager plays a key role in achieving store standards, leads by example, embraces entrepreneurial spirit, and inspires teams through passion and belief in the Calvin Klein brand. The role involves delivering a first-class customer experience and maintaining high in-store standards as part of PVH's global apparel company.
Job Responsibility:
Lead store teams to generate sales, profit, minimize losses, and create the best possible customer experience
Ensure store is visually distinctive and impeccably maintained
Identify opportunities to grow business and improve performance through collaboration
Maintain corporate visual merchandising directives and standards
Work with visual merchandising team to ensure clear communication
Partner with store management to achieve company standards and objectives
Focus staff on building quality relationships with customers
Complete daily/weekly store walkthroughs to evaluate product performance, pricing, service, and inventory
Communicate with Store Manager to develop strategies to maximize business
Analyze store level reports and create action plans
Assist with manpower planning, recruitment, interviewing, and hiring
Work with Store Manager to build bench strength for key positions
Participate in weekly management meetings
Clearly communicate sales goals and performance expectations to staff
Provide a great customer journey and achieve exemplary mystery shop results
Requirements:
Previous track record of supervisory or specialist roles within a premium or luxury brand
Previous people management experience
Effective communication skills
Ability to collaborate and recognize contributions of others
Courage to give feedback that promotes positive behavioral change
Ability to adapt fast and work with pace
Energetic with a clear presence on the shop floor
'Can do' approach to issues
Ability to make informed decisions to find in-store solutions
What we offer:
Competitive and comprehensive benefits program
Protection, peace of mind and flexibility designed to support associates
Inclusive and diverse community with a strong sense of belonging