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Our Assistant Store Manager is a key player on our store leadership team, supporting the Store Manager in achieving operational excellence and profitability. This role serves as a key backup to the Store Manager and supports day-to-day operations while leading and coaching teammates. The Assistant Store Manager assists in driving the achievement of sales goals, profitability and other Key Performance Indicators while preforming day to day operations. This role is responsible for supporting merchandising standards and delivering operational excellence while leading, coaching, and mentoring teammates. In the absence of the Store Manager, the Assistant Store Manager assumes their responsibilities.
Job Responsibility:
Support the business plan by driving the achievement of Sales, Profitability, and other key objectives for the store
Recruit, hire, coach and retain a high-performing team
Analyze daily sales trends to make real-time strategic business decisions
Manage payroll and schedule adjustments to maximize productivity
Direct merchandising moves to maximize presentation and maintain brand standards of an organized and appealing sales floor
Understand loss prevention standards and monitor store audit compliance and results
Lead and/or rotate ownership of key areas such as Talent, Visuals, Operations to gain experience across all areas of the business
Effectively use technology to enhance athlete engagement and drive the achievement KPIs
Support omni-channel efforts through the promotion of our Apps and Social campaigns and athlete contests
Act as the leader on duty by modeling customer service standards and selling behaviors
Maintain brand standards of a neat, clean, and organized sales floor, cash wrap, and fitting room in store
Communicate clear expectations for achieving brand standards
Oversee daily operational procedures
Partner with Store Manager on payroll/schedule adjustments to meet productivity, payroll, & sales targets
Support/Lead the handling of merchandise through reporting and sales
Responsible for leading and/or supporting visual directives including mapping and floor sets
Support/Lead shipment receipt, processing, markdown optimization, and replenishment activities
Reviews store audit compliance and shrink results against company loss prevention standards
Deliver a compelling vision and purpose encompassing UA’s Core Competencies, and functional behaviors
Communicate clear expectations for achieving performance, and behavior standards
Build and support relationships with teammates, peers, and leadership to lead positive change
Partner with the Store Manager to execute performance management tools
Drive teammate engagement and development by recognizing and rewarding teammates for outstanding performance
Recognize and resolve teammate performance issues
Communicate priority issues to the Store Manager in a timely manner and collaborate on solutions
Assist with the teammate lifecycle through recruitment, training, and development of teammates
Hold teammates accountable related to employment practices and policies
Proactively seek personal learning and development opportunities to build leadership skill set
Partner with Store Manager on reinforcement of Under Armour Policies and Procedures
Lead/Support a Division of Responsibility (DOR) to assist with the overall efficiency of the store
Requirements:
At least 18 years old
High school degree or equivalent
1 year of management experience, preferably in a retail environment
Available to work 40 hours a week, including evenings, weekends, and holidays
Comfortable with technology (such as hand-held and mobile devices)
Strong communication skills
Can stand, lift, walk, bend and lift cartons weighing up to 25 lbs. during each work shift with or without an accommodation
1 years of experience in a sports/apparel & footwear retail environment
One year of retail supervisory experiences
Availability to work a flexible schedule, including holidays, nights, and weekends
Ability to handle or relocate products up to 25 lbs/12kgs
Able to stand and move about for extended periods of time with short breaks to handle products
Ability to freely access all areas of the store
including the selling floor, stock and register area
Nice to have:
2+ years previous leadership experience in a retail environment
What we offer:
Generous teammate discount
Medical, dental and vision benefits
Monthly bonus incentive pay eligibility
Paid time off and holiday pay benefits
Work-Life Assistance Program to support health, personal, family or work-related challenges
Opportunities for professional development and advancement