Assistant Store Manager Job at Aldi (Willoughby)

Job Description

When you join our team as an Assistant Store Manager, you’ll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team.

Job Responsibility

Assists the direct leader with developing and implementing action plans to improve operating results
Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results
Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance
Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees
Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company’s competitive position
Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued
Participates in the interviewing process for store personnel
Communicates information including weekly information, major team milestones, developments, and concerns
Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses
Ensures an appropriate resolution of operational customer concerns in their direct leader’s absence
Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order
Maintains store cleanliness standards and proper store signage at all times
Assists the direct leader with maintaining proper stock levels through appropriate product ordering
Merchandises product neatly to maximize sales
Ensures the quality and freshness of products for sale and accuracy of product signage
Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees
Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary
Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business
Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data

Requirements

Must be 18 years of age or older
Ability to work both independently and within a team environment
Ability to provide and lead others to provide prompt and courteous customer service
Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
Ability to interpret and apply company policies and procedures
Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
Ability to evaluate and drive performance of self and others
Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
Ability to operate a cash register efficiently and accurately
Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
Excellent verbal and written communication skills
Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
Meets any state and local requirements for handling and selling alcoholic beverages
High School Diploma or equivalent preferred
A minimum of 3 years of progressive experience in a retail environment
A combination of education and experience providing equivalent knowledge
Prior management experience preferred