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Assistant Store Manager

bumbleandbumble.com Logo

Bumble and bumble

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Location:
United Kingdom , Farnham

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London™ to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help people bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town. As Assistant Boutique Manager, your role will be to elevate these events and draw success from them. You will also be accountable for the smooth running of the store, and ensuring all your team are aligned in the Boutique and Brand vision.

Job Responsibility:

  • Deliver exceptional customer service
  • Maximise sales performance and productivity
  • Team management
  • Communicate effectively
  • Build collaborative relationships across department store
  • Create, organise and execute in store events
  • Effectively manage stock and inventory
  • Maintain high VM standards and work environment
  • Complete any administrative tasks to a high standard and in a timely manner
  • To be aware of competitor activity and to drive an omni-channel approach
  • Support the Boutique Manager in all aspects of running the business
  • Efficiently take control of the business in the Boutique Manager's absence

Requirements:

  • Proven retail experience at Supervisor or above level, preferably within beauty
  • The ability to provide inspirational, authentic and personalized customer service
  • Experience of coaching/mentoring others to achieve their full potential and to succeed
  • A drive to achieve sales and customer service targets
  • Flexible availability across days/hours
  • Proof of right to live and work in the country
  • Proven retail management/assistant retail management experience
  • Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
  • Previous retail operations experience including inventory and facilities management and cash reconciliation
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience of creating and executing in-store events
  • Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
What we offer:
  • Competitive industry salary
  • Commission scheme
  • Product discount
  • Training & development

Additional Information:

Job Posted:
March 26, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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