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As an Assistant Store Manager at Vision Express, you’ll support the Store Manager in overseeing the daily operations of the store. This can include managing the team, ensuring excellent customer service, achieving sales targets, and maintaining the high standards of visual merchandising and store presentation. You’ll assist with administrative tasks such as stock ordering and management, cash handling and reporting. You’ll play a key role in creating a positive and productive work environment, ensuring the store meets the business objectives. All our colleagues play a key part in our mission of helping our customers to ‘Step Out in Confidence’ by providing tailored and effective eye care and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle.
Job Responsibility
Support the Store Manager in overseeing the daily operations of the store
Managing the team
Ensuring excellent customer service
Achieving sales targets
Maintaining the high standards of visual merchandising and store presentation
Assist with administrative tasks such as stock ordering and management, cash handling and reporting
Play a key role in creating a positive and productive work environment
Ensuring the store meets the business objectives
Requirements
Solving complex problems for colleagues and customers
Being customer‑obsessed and delivering exceptional service
Influencing others with a positive attitude
Active listening and showing empathy towards customer and colleague needs
Staying calm and supportive in challenging moments
Working as part of a team to achieve store targets
Bringing positive energy and representing the brand with confidence
What we offer
Free eyewear annually with immediate eligibility
Monthly bonus potential up to £350 plus uncapped commission
Family and friends discount of up to 75% with free eye tests
33 days annual leave with the opportunity to buy or sell holiday
Employee Assistance Program offering confidential support for your wellbeing
Opportunities to get involved in the OneSight EssilorLuxottica Foundation