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Assistant Store Manager

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Flo & Frankie

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Location:
New Zealand , Newmarket, Ponsonby

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Join our team as our next Assistant Store Manager and lead with heart, inspire your team, and help customers shine with confidence. We’re excited to share two amazing opportunities for passionate and people-focused Assistant Store Managers to join our beautiful Newmarket and Ponsonby boutiques. If you’re an enthusiastic leader who loves creating memorable customer experiences, thrives in a fast-paced retail environment, and enjoys working with fashion, this could be your moment to shine. As our Assistant Store Manager, you’ll help lead and inspire the team while driving operational excellence, delivering exceptional customer service, and building a positive, fun, and empowering store culture.

Job Responsibility:

  • Lead and motivate the store team to deliver outstanding customer service
  • Assist with coaching, training, and performance management of team members
  • Drive sales and help achieve store targets and KPI’s
  • Support day-to-day store operations, including merchandising, stock management, and cash handling
  • Help create a fun, welcoming, and positive store environment

Requirements:

  • A genuine passion for delivering exceptional service and building warm, authentic customer connections
  • Supportive leadership skills and the ability to contribute to a positive, enjoyable team environment
  • Confidence to motivate and encourage the team, helping everyone perform at their best
  • A results-aware mindset with a focus on supporting sales growth and strong store performance
  • Experience assisting with coaching and training team members in sales and service
  • Good problem-solving skills, strong organisation, and a proactive, can-do attitude
  • A positive, adaptable approach and a willingness to step up to challenges when needed
  • An interest in fashion and a passion for helping others feel confident and supported
What we offer:
  • Above market rate, paid hourly for all the awesome work you will do
  • Being a part of a friendly, down to earth, and supportive team of people who embody our core values and vision
  • Generous staff discounts and achievable super sale bonuses
  • Fun and supportive culture where everyone is celebrated and receives ongoing rewards and recognition
  • Ongoing training to ensure you are always up to speed and empowered to be your best self
  • New Zealand based head office team, who are hands on and show instore presence to support you
  • Incredible development opportunities that will help you grow both personally and professionally
  • Access to free and confidential EAP services
  • Opportunity to wear our beautiful Flo & Frankie brands every day

Additional Information:

Job Posted:
February 08, 2026

Work Type:
On-site work
Job Link Share:

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