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Join our team as our next Assistant Store Manager and lead with heart, inspire your team, and help customers shine with confidence. We’re excited to share two amazing opportunities for passionate and people-focused Assistant Store Managers to join our beautiful Newmarket and Ponsonby boutiques. If you’re an enthusiastic leader who loves creating memorable customer experiences, thrives in a fast-paced retail environment, and enjoys working with fashion, this could be your moment to shine. As our Assistant Store Manager, you’ll help lead and inspire the team while driving operational excellence, delivering exceptional customer service, and building a positive, fun, and empowering store culture.
Job Responsibility:
Lead and motivate the store team to deliver outstanding customer service
Assist with coaching, training, and performance management of team members
Drive sales and help achieve store targets and KPI’s
Support day-to-day store operations, including merchandising, stock management, and cash handling
Help create a fun, welcoming, and positive store environment
Requirements:
A genuine passion for delivering exceptional service and building warm, authentic customer connections
Supportive leadership skills and the ability to contribute to a positive, enjoyable team environment
Confidence to motivate and encourage the team, helping everyone perform at their best
A results-aware mindset with a focus on supporting sales growth and strong store performance
Experience assisting with coaching and training team members in sales and service
Good problem-solving skills, strong organisation, and a proactive, can-do attitude
A positive, adaptable approach and a willingness to step up to challenges when needed
An interest in fashion and a passion for helping others feel confident and supported
What we offer:
Above market rate, paid hourly for all the awesome work you will do
Being a part of a friendly, down to earth, and supportive team of people who embody our core values and vision
Generous staff discounts and achievable super sale bonuses
Fun and supportive culture where everyone is celebrated and receives ongoing rewards and recognition
Ongoing training to ensure you are always up to speed and empowered to be your best self
New Zealand based head office team, who are hands on and show instore presence to support you
Incredible development opportunities that will help you grow both personally and professionally
Access to free and confidential EAP services
Opportunity to wear our beautiful Flo & Frankie brands every day