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Assistant Store Manager

United States, Medford 27.50 - 28.50 USD / Hour · Job Posted March 26, 2026
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Job Description

When you join our team as an Assistant Store Manager, you’ll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team.

Job Responsibility

  • Assists the direct leader with developing and implementing action plans to improve operating results
  • Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results
  • Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance
  • Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees
  • Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company’s competitive position
  • Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued
  • Participates in the interviewing process for store personnel
  • Communicates information including weekly information, major team milestones, developments, and concerns
  • Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses
  • Ensures an appropriate resolution of operational customer concerns in their direct leader’s absence
  • Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order
  • Maintains store cleanliness standards and proper store signage at all times
  • Assists the direct leader with maintaining proper stock levels through appropriate product ordering
  • Merchandises product neatly to maximize sales
  • Ensures the quality and freshness of products for sale and accuracy of product signage
  • Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees
  • Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary
  • Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business
  • Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data

Requirements

  • Must be 18 years of age or older
  • Ability to work both independently and within a team environment
  • Ability to provide and lead others to provide prompt and courteous customer service
  • Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
  • Ability to interpret and apply company policies and procedures
  • Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
  • Ability to evaluate and drive performance of self and others
  • Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
  • Ability to operate a cash register efficiently and accurately
  • Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
  • Excellent verbal and written communication skills
  • Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
  • Meets any state and local requirements for handling and selling alcoholic beverages
  • High School Diploma or equivalent preferred
  • A minimum of 3 years of progressive experience in a retail environment
  • A combination of education and experience providing equivalent knowledge
  • Prior management experience preferred

Nice to have

Prior management experience

What we offer

  • 401(k) Plan
  • Company 401(k) Matching Contributions
  • Employee Assistance Program (EAP)
  • PerkSpot National Discount Program
  • Medical, Prescription, Dental & Vision Insurance
  • Generous Vacation Time & 7 Paid Holidays
  • Up to 6 Weeks Paid Parental Leave at 100% of pay
  • Up to 2 Weeks Paid Caregiver Leave at 100% of pay
  • Short and Long-Term Disability Insurance
  • Life, Dependent Life and AD&D Insurance
  • Voluntary Term Life Insurance

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