Assistant Store Manager Job at Belstaff (Meadowhall)

Assistant Store Manager

Belstaff

Location:
United Kingdom , Meadowhall

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Assistant Manager role is pivotal to ensuring the stores success. The purpose of this role is to support the Store Manager with all operational activities and to ensure the achievement of set sales and profit targets for the store. The role of the Assistant Manager is also to assume the duties of the store manager when they are out of the business, through ensuring the store is run to the highest standards and operational efficiency. This includes training and developing the team in order to deliver budget goals and customer service excellence, as well as ensuring the visual merchandise presentation reflects the brand vision and meets the highest standards possible. Strong relationships with clients and the local business community must be built and maintained.

Job Responsibility:

Support the Store Manager with all operational activities
Ensure the achievement of set sales and profit targets
Assume the duties of the store manager when they are out of the business
Ensure the store is run to the highest standards and operational efficiency
Training and developing the team
Deliver budget goals and customer service excellence
Ensure the visual merchandise presentation reflects the brand vision
Build and maintain strong relationships with clients and the local business community

Requirements:

To ensure that the client is the main focus for the staff at all times
To create a dynamic and positive team
To ensure team are fully conversant with the history of Belstaff
To be up to date on local events and current affairs
To develop and ensure good internal customer service
To deal with complaints effectively & efficiently in line with Company policy
To ensure customer service levels consistently meet and exceed company expectations
To ensure the team anticipate and respond to client needs
To be the role model regarding customer service standards at all times
To oversee and provide training and coaching
Ensure efficiency in after sales services
To be able to confidently cross sell across all product offers
To understand Belstaff’s Global and International positioning
Achieve store set sales targets
Monitor weekly and monthly product sell through
Reporting daily, weekly and monthly to Store Manager
To Achieve KPI targets, and personal objectives
To optimise sales
To ensure the team proactively captures customer data
To ensure the team builds and maintains a personal client book
To ensure stock levels are maximised on the shop floor
To promote key products
To assist in the planning and co-ordination of in-store promotional events
To oversee training and coaching
To motivate and actively encourage all sales consultants
To exceed personal monthly KPIs
To actively encourage the team members to achieve their own KPI’s
To be aware of and assist in the achievement of Store KPI’s
To oversee and actively encourage all sales consultants to achieve personal and store KPI’s
To meet with team and Store Manager on a monthly basis
To ensure that the merchandising is in line with the Belstaff image
To ensure that stock is correctly labelled, tagged and available
Ensuring that the stock is in the best possible condition for sale
To maintain the teams understanding of the company policy on VM standards
To oversee training and coaching
Ensure high standards of housekeeping are maintained
Ensure all administrative aspects of the job are carried out efficiently
Assist the Store Manager with all HR tasks
To hold regular team briefing sessions
To ensure communication flow with Team and Store Manager
To be continually aware of all company communications
Daily task planning & ensuring completion of tasks
Produce monthly staffing schedules
To be aware of and follow all company rules and HSE legislation
To lead and proactively manage the H&S processes
To ensure that all team members are aware of HSE legislation
To be aware of Company, Store Security, cash handling and key holding procedures
To ensure team are aware of how to use tagging & other security systems
To ensure that all stock is protected at all times
To be alert to the possibility of theft
To enforce the standards of storing stock
To participate in and co-ordinate all audits and counts
To ensure minimal shrinkage according to targets set

Additional Information:

Job Posted:
March 25, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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