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As an Assistant Store Manager, you will play a key role in supporting the Store Manager to deliver strong store performance, maximising income through physical and digital channels while helping to lead an inclusive and diverse team. By role modelling the DEBRA values, you will help create a positive environment where colleagues and volunteers feel supported, engaged, and focused on delivering impact for the EB community.
Job Responsibility:
Support the recruitment, induction, and ongoing management of both paid colleagues and volunteers
Assist in maintaining high standards of customer service and store presentation
Support the Store Manager in maximising profits to increase the overall contribution of the store
Use visual merchandising skills to ensure the store is commercially appealing and well presented
Help generate quality donated goods to achieve processing targets and maintain shop density levels
Deputise for the Store Manager when required, ensuring continuity of leadership and operations
Requirements:
Motivated and passionate individual
Strong customer service skills
Retail administration skills
Ability to work well under pressure
Confidence in supporting colleagues and volunteers
Ability to contribute to achievement of targets
Ability to step up to manage the store in the Store Manager’s absence
What we offer:
Access to a Group Personal Pension with a matched 4% contribution from DEBRA
Life Assurance Scheme
Free access to our 24/7 Employee Assistance Programme for you and your family
Annual leave of 20 days plus Bank Holidays (pro rata for part-time employees)
Discounts and cashback at high street retailers, supermarkets, cinemas, gyms, leisure and theme parks, holidays and more via our Employee Benefits Portal