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Join our team as our next Assistant Store Manager and lead with heart, inspire your team, and help customers shine with confidence. We’re excited to share an amazing opportunity for a passionate and people-focused Assistant Store Manager to join our beautiful Christchurch CBD boutique. If you’re an enthusiastic leader who loves creating memorable customer experiences, thrives in a fast-paced retail environment, and enjoys working with fashion, this could be your moment to shine. As our Assistant Store Manager, you’ll help lead and inspire the team while driving operational excellence, delivering exceptional customer service, and building a positive, fun, and empowering store culture. Flo & Frankie is a New Zealand, family-owned and run business known for its quality products and warm customer service. Our passion is our people, and we strive to be a part of something meaningful, helping others build self-confidence and feel empowered. We are committed to providing a memorable and personalised experience for our customers, which is reflected in our culture and values, and we’re seeking individuals who share our passion for delivering above-and-beyond service. We pride ourselves on being flexible and supportive, offering great staff benefits and above market pay. As we continue to grow, you’ll be a key part of our story - and we’ll support you to keep growing, too.
Job Responsibility:
Help lead and inspire the team while driving operational excellence
Delivering exceptional customer service
Building a positive, fun, and empowering store culture
Requirements:
A genuine passion for delivering exceptional service and building warm, authentic customer connections
Supportive leadership skills and the ability to contribute to a positive, enjoyable team environment
Confidence to motivate and encourage the team, helping everyone perform at their best
A results-aware mindset with a focus on supporting sales growth and strong store performance
Experience assisting with coaching and training team members in sales and service
Good problem-solving skills, strong organisation, and a proactive, can-do attitude
A positive, adaptable approach and a willingness to step up to challenges when needed
An interest in fashion and a passion for helping others feel confident and supported
What we offer:
Above market rate, paid hourly
Generous staff discounts
Achievable super sale bonuses
Fun and supportive culture with ongoing rewards and recognition
Ongoing training
New Zealand based head office team support
Incredible development opportunities
Access to free and confidential EAP services
Opportunity to wear our beautiful Flo & Frankie brands every day