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Assistant Store Manager

O'Reilly Auto Parts

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Location:
United States , Round Rock

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager’s absence and/or when working opposing shifts. The Assistant Manager will be expected to lead the store team members in servicing customers.

Job Responsibility:

  • Lead the store team members in providing excellent customer service to retail and professional customers
  • Supervise the customer service levels on the retail showroom
  • Work with the store manager to ensure the retail sales counter is adequately staffed
  • Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members
  • Assist in the hiring process
  • Make sure telephone is answered according to company policy
  • Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner
  • Utilize electronic outside purchase order ledger
  • Ensure retail customer returns and exchanges are processed in an efficient and friendly manner
  • Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store
  • Ensure that Zipline messages are communicated, and Image Maker and merchandising tasks are delegated and completed
  • Make sure all team members are complying with company policies
  • Perform all store opening/closing duties
  • Assist the store manager in maintaining the store building, parking lot, exterior signage/lighting, computer hardware, in-store service/test equipment, and delivery vehicles

Requirements:

  • Sales Specialist Training
  • Assistant Manager Certification
  • RSS Certification

Nice to have:

  • Certified Parts Professional Certification
  • ASE Certification
  • Fluency in multiple languages (Spanish is highly desired)
What we offer:
  • Competitive Wages & Paid Time Off
  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One
  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
  • Team Member Health/Wellbeing Programs
  • Tuition Educational Assistance Programs
  • Opportunities for Career Growth

Additional Information:

Job Posted:
March 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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