Assistant Store Manager / Optician

• Support the Store Manager in leading daily operations to deliver a smooth, customer-focused experience
• Train, coach and develop team members on processes, programs, and products
• Foster collaboration, trust, engagement and teamwork amongst the team
• Collaborate with leadership to set and achieve store goals
• Assist in scheduling staff to ensure optimal coverage and smooth store operations
• Manage accounts receivable and payables, process bank deposits and perform bank reconciliations
• Manage inventory to ensure accuracy and product availability
• Step in to lead the store and guide the team in the Store Manager's absence
• Educate and guide customers on eyewear options tailored to their lifestyle, ensuring both style and optimal vision
• Perform eyewear repairs and adjustments to ensure proper fit and comfort
• Support store operations by performing additional duties as required

• Registered Optician in Ontario
• College degree or equivalent experience
• Minimum of two years experience in a customer service focused retail environment
• Minimum of one year experience in a coaching or leadership role
• Experience in an optical environment is an asset
• Proficiency with technology and computers, including MS Office Suite
• Excellent organizational, time management and multitasking skills
• Outstanding oral and written communication skills
• Ability to multi-task and thrive in a fast-paced environment
• Proven ability to inspire, coach and mentor a team while driving organizational goals and delivering exceptional customer experiences
• A collaborative, adaptable, and proactive team player, able to manage changing priorities effectively

Experience in an optical environment is an asset

• Competitive wages and benefits with exceptional optical coverage
• Rapid and ongoing growth, providing a consistently challenging and rewarding environment
• A workplace culture that fosters collaboration and teamwork
• Continuous training and development opportunities to support your career growth