Assistant Store Leader

• Support the Store Leader in managing daily operations
• Ensure excellent customer service and achieve sales goals
• Oversee staff training
• Handle inventory management
• Help maintain a positive and efficient store environment
• Provide positive representation of store
• Proactively assist customers in solving problems
• Greet and thank customers
• Handle customer complaints
• Ensure a positive, professional and safe work environment
• Supervise the general operations of the entire store
• Responsible for opening and closing the store
• Assist with implementation of Store Support Center programs
• Ensure successful Loss Prevention, Safety and Internal Audits
• Work with Store Leader and other Assistant Leaders
• Participate in weekly management staff meetings
• Communicate issues to appropriate Store Support Center department
• Assist with special projects within the district
• Implement new Standard Operating Procedures
• Assist with daily maintenance, orderliness and cleanliness
• Ensure weekly price changes and label updates are completed
• Oversee all cashiering functions including training, maintenance, audits, and reports
• Manage and direct preventative maintenance and repairs
• Visit competition to be familiar with what they are doing
• Assist to ensure forklift operations and receiving is completed safely
• Assist to ensure receiving, checking in and stocking adheres to best practices
• Responsible for maintenance of back stock levels
• Assist to ensure cycle counts and negative on hand reports are completed
• Assist in ordering and maintaining desirable product inventory levels
• Assist with merchandise resets
• Assist to ensure all signage is current
• Assist in presenting a clean and orderly sales floor
• Assist in training of all associates
• Actively recruit and promote the advancement of associates
• Assist in hiring, training, scheduling, reviewing, rewarding and coaching Head Cashiers and Cashiers
• Manage all aspects of store operations in alliance with and in the absence of the General Manager
• Lead by example
• be approachable
• Participate in store meetings
• Communicate any merchandising, cost control or sales idea to the General Manager
• Prepare and challenge yourself for future advancement

• High School or GED equivalent
• Completion of NHRA Advanced Course in Hardware Retailing recommended
• Previous retail management experience highly preferred
• Hardware experience preferred
• Physical Demands: Standing, walking, lifting (up to 50lbs) and climbing

Hardware experience

• Flexible schedules
• Competitive pay
• Opportunities for growth
• Welcoming, inclusive work environment