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Assistant Spa Manager

Jordan, Amman · Job Posted July 04, 2026
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Job Responsibility

  • Advise employees on general property information, in-house groups, policy changes, or other pertinent information
  • Answer questions about available services, general property information and amenities
  • Confirm guest first and last name and type of treatment scheduled prior to beginning treatment
  • Monitor and stick to time schedule throughout the day
  • Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed
  • Promote and sell spa/salon services and retail products
  • Complete requisitions for additional products, supplies, or equipment
  • Inspect work areas and tools/equipment to ensure conformance to company standards
  • Notify Engineering of spa/salon maintenance and repair needs
  • Assist management in hiring, training, scheduling, and motivating and coaching employees
  • serve as a role model
  • Report accidents, injuries, and unsafe work conditions to manager
  • Follow all company policies and procedures
  • ensure uniform and personal appearance are clean and professional
  • maintain confidentiality of proprietary information
  • protect company assets
  • Welcome and acknowledge all guests according to company standards
  • anticipate and address guests' service needs
  • assist individuals with disabilities
  • thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • prepare and review written documents accurately and completely
  • answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others
  • support team to reach common goals
  • Ensure adherence to quality expectations and standards
  • develop and implement quality improvement or corrective action plans
  • Stand, sit, or walk for an extended period of time
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • Perform other reasonable job duties as requested by Supervisors.

Requirements

  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience.

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