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Assistant Spa Manager

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Four Seasons

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Location:
Seychelles , Mahé Island

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Assists the Department Head in managing and supervising the Spa Department and at the same time taking ownership of the wellness initiatives.

Job Responsibility:

  • Provide safe, supportive spaces to explore clients’ goals and intentions
  • Develop nutritional classes and provide some exercises regime for different guest needs
  • Provide market research and generate leads using social media in order to target prospective clients
  • Develop and conduct group/individual self-management educational sessions using evidence-based protocols
  • Body evaluations
  • BMI, fat percentage, mass percentage, and administer questionnaires
  • Conduct wellness assessments for diverse populations including
  • BMI, strength and cardiovascular fitness
  • Produce PowerPoint presentations to aide in monthly workshops
  • Deliver PowerPoint presentations sharing health and wellness information with diverse audiences
  • Meet with guest individually or in group settings to discuss and set achievable short- and long-term goals
  • Empower guests to take their health into their own hands
  • Assist guests to understand their motivations and create behavior change
  • Support guests in developing sustainable meals, exercise, or other wellness plans tailored to their goals
  • Encourage mindfulness in all aspects of their clients’ lives
  • Work with guests to determine their problem areas, identify obstacles, and create a plan to achieve their health and wellness goals
  • Keep guests motivated and on-track to overcome challenges (especially long stay guest or follow up)
  • Be mindful of health issues or prior injuries when developing plans
  • Work closely with the Spa management for planning, organizing, creating Wellness ideas
  • Assists the Department Head in motivating and developing a skilled team, leads by example and instills a culture of continuous learning and improvement among employees
  • actively participates in Employee Relations activities and programmes
  • Is actively involved in identifying and assessing the needs of employees and helps in the career development of every employee through effective coaching, training and by instilling company values
  • is concerned for employees' continuous development and personal growth
  • Ensures the department is kept in an organized manner in accordance with company philosophy and policies, maximizing efficiency and productivity and achieving established goals
  • promotes harmony between all departments
  • Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers
  • lives the Golden Rule
  • Demonstrates standards awareness, by setting example for standards execution, standards testing and implementing action plans to achieve established product and service goals
  • Assists the Department Head in preparing annual plans, forecasts and managing expenses to meet departmental budgetary goals
  • Represents the Department Head in his/her absence
  • Effectively integrate the Spa with the Hotel operations wherever possible and in accordance with the direction of Spa trends
  • Assist the Director of Spa and the Director of PR in promoting the spa
  • Interact with guests, providing full knowledge and assistance for maximum guest usage in a friendly but unobtrusive manner
  • Introduce new and innovative treatments, products, rituals and facials in order to continually enhance and develop the spa menu
  • Assist in any area of the spa as may be required due to operational needs
  • Assess guest health needs and recommend/prescribe appropriate Ayurvedic and Spa Treatments
  • Provide inspirational education opportunities for guests by giving private or group consultancy
  • Provide yoga classes to staff and guests based on demand and the needs of the hotel
  • Implement a healthy and spiritual lifestyle within the hotel by conducting classes, training sessions and educational programs
  • Maintains an organized administration of departmental and personnel records, including rostering and leave planning
  • Ensures employees adhere to the code of conduct and grooming & hygiene standards as specified in the employee handbook
  • Conducts daily briefing and participates enthusiastically in daily management briefings, monthly operations meeting and other meetings/events when invited, such as management cocktail reception
  • Is seen as a hands-on leader, assists employees in crunch times
  • Walks the talk
  • Proposes personal goals and objectives based on self-analysis of strengths and weaknesses
  • achieves agreed goals
  • Exercises effective glitch resolution skills
  • Monitors professional product consumption daily and is able to identify excessive consumption and address it accordingly as well as ensure sufficient stock is available as required by the operation
  • Actively participates in the mentoring program when enrolled
  • Maintains a clean and orderly work area and ensures tools & equipment are well maintained and in sufficient supply and takes appropriate action
  • Oversee daily guest reservations, using yield management to maximize departmental profitability
  • Schedules projects for staff during low business levels to maximize departmental efficiency
  • Performs daily walkthroughs of the Spa to ensure seamless operation and optimal guest experience
  • Promotes and ensures a safe working environment
  • Conduct monthly retail and professional inventory, producing accurate inventory reports for Finance
  • Performs any additional duties as assigned
  • Responsible for the administration of goods, requisitions, inventories, storage and cost-effective usage of all department related materials and assets, according to standards to ensure smooth operation with the assistance of Spa Manager
  • Oversee the cleanliness of all areas in the Spa and coordinate special requirements with Housekeeping, Laundry, and Engineering
  • Must be able to utilize all computer systems relevant to the departments
  • Make recommendations regarding the annual operating budget, capital investment budget, operating planning and further periodic evaluations of financial performance, including reports on sales and operations with supporting statistical data
  • Be cross-trained in all functions of the spa and assist in times of need
  • Perform other tasks or projects as assigned by hotel management and staff

Requirements:

  • Holds a BAMS (Bachelor of Ayurvedic Medicine and Surgery) or BNYS (Bachelor of Naturopathy and Yogic Sciences) degree
  • Minimum 2–3 years of relevant experience in Spa & Health Club operations in a luxury hotel
  • Proficient in Ayurvedic consultations and treatments (e.g., Abhyanga, Shirodhara, Panchakarma)
  • Skilled in Yoga instruction for individuals and groups
  • Experience in spa management software for reservations, inventory, and reporting
  • Excellent English communication, guest relations, and upselling skills

Additional Information:

Job Posted:
January 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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