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Assistant Spa Manager

The Essex Resort & Spa

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Location:
United States, Essex

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

52000.00 USD / Year

Job Description:

The Essex Resort & Spa is seeking an Assistant Spa Manager to help lead our Spa team. This is an exciting opportunity to support a thriving, guest-focused environment while helping shape the daily flow, culture and success of one of Vermont’s top spa destinations.

Job Responsibility:

  • Support the Spa Director in daily spa operations, ensuring a welcoming, professional and tranquil environment for guests and staff
  • Lead and motivate the Spa Concierge team—supporting scheduling, training and performance
  • Assist with managing treatment room flow, daily scheduling and operational logistics
  • Deliver exceptional guest service and resolve concerns with professionalism and care
  • Help maintain product inventory, retail displays and merchandising
  • Monitor spa cleanliness, ambiance and standards to ensure a best-in-class experience
  • Support staff communication, coaching, morale and culture-building
  • Assist with promoting spa services, packages, specials and seasonal offerings
  • Participate in recruiting, onboarding and ongoing training of spa team members

Requirements:

  • Prior leadership or supervisory experience in a spa, wellness center, salon or hospitality setting
  • A passion for guest service and delivering wellness-focused experiences
  • Strong organizational skills with the ability to multitask in a dynamic environment
  • Positive, team-focused energy and the ability to motivate others
  • Comfort working a flexible schedule, including weekends and holidays
  • A calming, solutions-oriented approach when supporting guests and team members
What we offer:
  • Medical Insurance (with Employer contribution)
  • Dental Insurance (with Employer contribution)
  • Vision Insurance
  • Life & Disability Insurance (Employer paid)
  • Voluntary Life & Disability Insurance – for employee, spouse/domestic partner and child(ren) (supplemental – paid by employee)
  • Medical Care Flexible Spending Account
  • Dependent Care Account (for Daycare, elderly care or other dependent care)
  • Short and Long Term Disability Insurances
  • Accident Insurance
  • Critical Illness Insurance for employee and spouse/domestic partner
  • Paid Time Off
  • Bereavement Time
  • 401(k) plan with Employer match after 1 year of employment
  • On Property Discounts: Restaurant, Spa (on treatments and products), Cook Academy
  • Other Discounts: Memberships to The Edge Sports & Fitness, Stays at the hotel for employee, friends and/or family, Movie tickets to Essex Cinemas, Essex Experience (varies by business), Stays at other New England Inns & Resorts as part of the NEIRA program, Ski passes to Smuggler’s Notch & Sugarbush/IKON
  • Complimentary use of the on-site fitness center
  • Complimentary use of the on-site Tennis courts
  • Free Stay at the Resort (once per year for Employee & a guest) with Breakfast included (must be at least 18 years of age)

Additional Information:

Job Posted:
December 12, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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