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Assistant Sommelier

China, Hong Kong · Job Posted February 13, 2026
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Job Description

Assistant Sommelier position at Tin Lung Heen, The Ritz-Carlton Hong Kong. Responsible for ensuring the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day, creating exceptional guest experiences.

Job Responsibility

  • Communicate with guests, employees, and/or departments to ensure guest needs are met
  • Answer guest questions regarding the origin, vintage, and style of various wines
  • Create, update and maintain wine lists
  • Pair and suggest wines that will best complement menu items
  • Attend wine tastings and develop relationships with vendors
  • Request new wines and products
  • Design and implement wine promotions and incentive programs
  • Monitor and replenish inventory of wine cellar, equipment, and glassware
  • Conduct vintage and BIN number checks
  • Conduct staff wine tastings
  • Complete opening and closing duties
  • Inspect storage areas for organization, use of FIFO, and cleanliness
  • Complete scheduled inventories and requisition necessary supplies
  • Monitor dining rooms for seating availability, service, safety, and well being of guests
  • Complete work orders for maintenance repairs
  • Issue, open, and serve wine/champagne bottles
  • Secure liquors, beers, wines, coolers, cabinets, and storage areas
  • Follow all state and local laws for serving alcohol responsibly
  • Maintain accurate spill sheet
  • Assist management in hiring, training, scheduling, evaluating, motivating and coaching employees
  • Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
  • Follow all company and safety and security policies and procedures
  • Report accidents, injuries, and unsafe work conditions to manager
  • Complete safety training and certifications
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Protect company assets
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests’ service needs
  • Assist individuals with disabilities
  • Thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Develop and maintain positive working relationships with others
  • Support team to reach common goals
  • Listen and respond appropriately to the concerns of other employees
  • Ensure adherence to quality expectations and standards
  • Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
  • Read and visually verify information in a variety of formats
  • Stand, sit, or walk for an extended period of time or for an entire work shift
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
  • Grasp, turn, and manipulate objects of varying size and weight
  • Move through narrow, confined, or elevated spaces
  • Move over sloping, uneven, or slippery surfaces
  • Move up and down stairs and/or service ramps
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Perform other reasonable job duties as requested by Supervisors

Requirements

  • High school diploma or G.E.D. equivalent
  • 2 years of related work experience
  • 1 year of supervisory experience

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