Assistant Site Manager, Fever

Fever

Location:
United Kingdom, London

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Assistant Site Manager for Fever Originals supporting the manager's work and facilitating daily operational management of the site. Based in London for the Bombastik! immersive experience - an action-packed video game come to life where players defuse a giant paint bomb through various challenges.

Job Responsibility:

Supporting and facilitating the manager's work
Assisting in the daily operational management of the site
Substituting for the manager in their absence
Welcoming and briefing clients
Leading sessions
Ensuring customer loyalty
Supporting local operational decisions
Assisting in ongoing budget and operational optimization efforts
Building the brand within the city community through community partnerships and private events
Handling calls from clients, suppliers, and partners
Monitoring the activity indicators of a center
Ensuring the proper use of the box office
Collecting mail and managing invoices from clients or suppliers
Drafting meeting summaries and sharing them with the team
Participating in debriefing sessions with the manager to track progress
Organizing brainstorming sessions with the team for specific goals
Ensuring high-quality customer service and client satisfaction
Assisting with recruitment, schedule development, and inventory management
Supporting the onboarding, training, and integration of new hires
Running different sessions themselves during the week
Assisting in growing the business by attracting new B2B & B2C customers
Responding to enquiries
Guaranteeing our venue will always be a safe & welcoming place to visit and work in
Maintaining great relationships with guests, suppliers and partners

Requirements:

3+ years of experience in operations, hospitality, live entertainment, franchise management, or a related industry
Understanding of budgeting and controlling expenses and retail operations
Leadership and management skills and ability to communicate effectively in oral and written communication
Excellent planning and organizational skills
ability to manage multiple priorities simultaneously to ensure work is completed in a timely and productive manner
Friendly, energetic, and enthusiastic personality
Comfortable with technology and basic troubleshooting
Ability to problem-solve and think quickly on your feet
Ability to stand for extended periods of time
moderate level of physical ability is required
Reliable transportation and ability to arrive on time for scheduled shifts
Flexible schedule (evenings, weekends, and holidays may be required)
Proficiency in Google Suite
Strong commitment to equity, diversity, inclusion and accessibility
with the ability and commitment to work with diverse groups in terms of gender expression, race, sexual orientation, religion, ability, age, class and immigrant status

Nice to have:

Knowledge of live entertainment and a certain passion for the brand
live events and/or theme park experience

Additional Information:

Job Posted:
October 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Assistant Site Manager