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We're looking for someone to help scale DoorDash's next billion dollar business, DashMart, by growing our in-house food program, DashMart Kitchens. The DashMart Kitchens team is focused on building a new type of restaurant platform within DashMart, offering a broad selection of prepared foods and well-known restaurant staples to our customers' doorsteps.
Job Responsibility:
Lead the daily operations of a DoorDash-owned kitchen
Oversee a team of operations associates and shift leads
Ensure meals are prepared safely, efficiently, and to the highest quality standards
Manage staffing, scheduling, and kitchen performance
Ensure food safety, order accuracy, and team success
Lead multiple food concepts, improve processes, and create a great place to work
Cross trained into DashMart operations and expected to work on both sides of the business
Adhere to food safety, inventory controls, and safety protocols
Hire, coach and develop high-performing team members
Build a safety-first culture
Serve as a leading change agent
Tackle onsite escalations
Drive results for your kitchen
Ensure par levels are met, recipes are accurately executed, and best practices are deployed
Analyze performance metrics, identify root causes of issues, and implement solutions
Refine processes
Partner with Site Manager and cross-functional teams
Coach team to maintain recipe accuracy, food safety, and storefront availability
Requirements:
3+ years of experience in a medium/high-volume fast-casual or full-service restaurant environment
1+ years of experience leading teams, including hiring, scheduling, coaching, and performance management
Hold (or are willing to get) a ServeSafe Manager certification
Hands-on leader who motivates teams of 5+ employees
Take ownership and thrive in fast-changing, startup-style environments
Creative problem solver
Analytical, data-driven, and comfortable using Excel or Google Sheets
Comfortable flexing between kitchen and fulfillment operations
Working knowledge of inventory management systems (IMS), product flow, and fulfillment best practices