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We're looking for someone to help scale DoorDash's next billion dollar business, DashMart, by growing our in-house food program, DashMart Kitchens. The DashMart Kitchens team is focused on building a new type of restaurant platform within DashMart, offering a broad selection of prepared foods and well-known restaurant staples to our customers' doorsteps.
Job Responsibility:
Lead the daily operations of a DoorDash-owned kitchen located within a DashMart fulfillment center
Oversee a team of operations associates and shift leads to ensure every meal is prepared safely, efficiently, and to the highest quality standards
Manage staffing, scheduling, and kitchen performance while ensuring food safety, order accuracy, and team success
Work closely with your Site Manager to lead multiple food concepts, improve processes, and create a great place to work
Be cross trained into DashMart operations and expected to work on both sides of the business
Ensure strict adherence to food safety, inventory controls, and safety protocols
Hire, coach and develop high-performing team members, while building a safety-first culture
Serve as a leading change agent for your DMK, helping your team to navigate new food concepts and growth projects
Tackle onsite escalations, including coordination with cross-functional partners
Drive results for your kitchen through effective scheduling and by ensuring par levels are met, recipes are accurately executed, and best practices are deployed
Analyze performance metrics, identify root causes of issues like prep gaps or order quality, and implement solutions
Refine processes, and partner with your Site Manager and cross-functional teams to execute new initiatives and continuously improve how the kitchen operates
Coach your team to maintain recipe accuracy, food safety, and storefront availability
Collaborate with central teams so your site has the tools, training, and support needed to achieve excellent quality outcomes
Requirements:
3+ years of experience in a medium/high-volume fast-casual or full-service restaurant environment
1+ years of experience leading teams, including hiring, scheduling, coaching, and performance management
Hold (or are willing to get) a ServeSafe Manager certification
Hands-on leader who motivates teams of 5+ employees to perform and grow
Take ownership and thrive in fast-changing, startup-style environments
Creative problem solver who challenges 'how it’s always been done'
Analytical, data-driven, and comfortable using Excel or Google Sheets to make decisions
Comfortable flexing between kitchen and fulfillment operations
Have (or can quickly learn) a working knowledge of inventory management systems (IMS), product flow, and fulfillment best practices within a multi-operation site
What we offer:
Comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more