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Margaret Howell Ltd. Logo Margaret Howell Ltd. · -

Assistant Shop Manager

United Kingdom, Wigmore Street 29795.00 GBP / Year · Job Posted January 31, 2026
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Job Description

We are seeking a highly motivated Assistant Shop Manager professional to sell our womenswear and menswear collection at one of our UK shops.

Job Responsibility

  • Assist with all administrative tasks, ensuring accurate and timely completion of paperwork related to store operations, reporting, and compliance
  • Support the Shop Manager in leading the team and upholding the standards and values of Margaret Howell
  • Strengthen store performance through consistent operational execution and strong, loyalty‑building customer relationships
  • Lead a confident, customer‑focused shop floor environment by role‑modelling exceptional service, product expertise, and a calm, informed approach
  • Support the achievement of key performance indicators (KPIs)
  • Contribute to shop performance analysis by compiling and reviewing data, providing clear insights and recommendations for monthly business reviews
  • Assist in managing stock levels and maintaining inventory accuracy
  • Support day‑to‑day shop operations, including ensuring the rota is consistently maintained and up to date, monitoring team performance, and ensuring compliance with Company policies and Health & Safety regulations

Requirements

  • Proven experience in a supervisory or management role, ideally within luxury fashion retail
  • Strong commercial acumen and a data-driven approach to performance
  • Proven experience meeting KPIs
  • Confidence in giving constructive feedback and receiving feedback with professionalism
  • A consistent approach to setting clear expectations and maintaining accountability
  • An inspirational leadership style with a focus on team development
  • Excellent communication and interpersonal skills
  • A passion for luxury fashion and delivering outstanding customer experiences
  • An understanding of Margaret Howell ethos and our distinctive approach to customer service

What we offer

  • 5 weeks holiday plus bank holidays, increasing to 6 weeks with service
  • Generous clothing allowance
  • Significant staff discount
  • Life insurance
  • Private medical insurance
  • Christmas Close Down (25th Dec until 2nd Jan)
  • Contributory pension and salary exchange scheme
  • Personal development grant
  • Cycle to work scheme
  • Birthday day off
  • Volunteering day off
  • Paid IVF Leave for both partners
  • Opportunity to request flexible working (79% of Retail Employees work Part Time Hours)
  • Menopause friendly
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