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Assistant Shop Manager

United Kingdom, London Employment contract 31960.00 GBP / Year · Job Posted May 27, 2026
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Job Description

As an Assistant Store Manager at Bravissimo, you will support the Store Manager in ensuring that every customer leaves the store feeling absolutely amazing. You will be a role model to your team, ensuring that our ‘feel good’ ethos is driven through every customer interaction. You will lead the team to deliver a fantastic service to every customer. You should enjoy getting stuck in, but be a confident leader, ensuring that Supervisors are running their areas effectively. With a passion for excellence, you should strive to ensure that no customer ever leaves without having anything short of a true Bravissimo experience. You should have great attention to detail, being able to juggle multiple priorities, whilst keeping customer experience at the highest level. You should also be able to think creatively and not be afraid to make suggestions that will enhance the customer experience further. As a member of the Management team, you should be able to take full responsibility for the store when required.

Job Responsibility

  • Support the Store Manager in ensuring that every customer leaves the store feeling absolutely amazing
  • Be a role model to your team, ensuring that our ‘feel good’ ethos is driven through every customer interaction
  • Lead the team to deliver a fantastic service to every customer
  • Ensure that Supervisors are running their areas effectively
  • Strive to ensure that no customer ever leaves without having anything short of a true Bravissimo experience
  • Take full responsibility for the store when required

Requirements

Management experience is essential

What we offer

  • Up to 25 days holiday
  • The opportunity to buy up to 5 additional days holiday each year
  • Access to free and confidential 24/7 employee support from Retail Trust
  • 50% discount on full priced items for you, your family & friends, up to a limit
  • Healthcare Cash Plan for you and up to 4 children through Medicash
  • Employer pension contributions up to 6% (depending on length of service)
  • Life Assurance
  • Great training and learning resources
  • Long service awards after 5 years’ service
  • Access to new and upcoming products, with the opportunity to provide feedback
  • Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash

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