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Assistant Shop Manager

United Kingdom, Plymouth Employment contract 9345.68 GBP / Year · Job Posted June 29, 2026
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Job Description

We are the UK's largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats?

Job Responsibility

  • To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
  • To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager

Requirements

  • Demonstrable learning and experience from working in a relevant retail environment
  • Experience and/or understanding of working to sales targets
  • Experience of cash reconciliation and financial controls
  • Ability to motivate and manage a team of employees and volunteers

What we offer

  • range of health benefits
  • 26 days' annual leave plus bank holidays, increasing with length of service
  • Salary Finance, which empowers you to take control of your financial wellbeing
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  • Implement agreed promotions, including Rainbows’ seasonal campaigns
  • Ensure sufficient saleable stock by generating donations from the public and other sources
  • Achieve budgeted income and profit figures, proactively addressing any shortfalls
  • Monitor stock turnover to maintain a fresh and appealing shop floor
  • Encourage donors to sign up for the Gift Aid scheme
  • Support and motivate volunteers to deliver excellent customer service
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  • Healthcare Cashback plan
  • Life Assurance
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  • Plus bank holiday allowance but expectation to work bank holidays in this role
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  • Free access to an employee assistance programme
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