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As an Assistant Shop Manager, you’ll help create a welcoming environment where customers feel supported, donors feel appreciated, and volunteers feel valued. Working alongside your Shop Manager, you’ll play an active part in ensuring the shop runs smoothly, efficiently and with our hospice values at its heart.
Job Responsibility
Create a welcoming environment where customers feel supported, donors feel appreciated, and volunteers feel valued
Ensure the shop runs smoothly, efficiently and with hospice values at its heart
Requirements
Support the Shop Manager in the day to day running of a busy, vibrant shop
Provide excellent customer service, building warm and genuine connections with customers, donors and volunteers
Help manage stock flow, pricing, merchandising and Gift Aid processes
Review sales information, spotting opportunities to increase income and help grow footfall through great displays and local engagement