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Bravissimo Logo Bravissimo · -

Assistant Shop Manager

United Kingdom, Cardiff 27500.00 GBP / Year · Job Posted April 11, 2026
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Job Description

Assistant Manager, 37.5 hours per week, Permanent Contract in our Cardiff shop. Part of Wacoal Europe Group, Bravissimo is an award-winning, multi-channel lingerie retailer on a mission to uplift women. We have 25 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup.

Job Responsibility

  • Support the Store Manager in ensuring every customer leaves the store feeling absolutely amazing
  • Be a role model to the team, ensuring 'feel good' ethos is driven through every customer interaction
  • Lead the team to deliver fantastic service to every customer
  • Ensure Supervisors are running their areas effectively
  • Strive to ensure no customer ever leaves without having a true Bravissimo experience
  • Juggle multiple priorities whilst keeping customer experience at the highest level
  • Think creatively and make suggestions to enhance customer experience
  • Take full responsibility for the store when required

Requirements

  • Management experience essential
  • Genuine passion for delivering service that makes a real difference
  • Confident and empathetic leader
  • Thrives on developing others
  • Keen interest in own continuous development
  • Embrace change and fearless approach to new ideas
  • Strive for excellence
  • Effective planning and proactive mindset
  • Due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female

What we offer

  • Up to 25 days holiday
  • Opportunity to buy up to 5 additional days holiday each year
  • Access to free and confidential 24/7 employee support from Retail Trust
  • 50% discount on full priced items for you, your family & friends, up to a limit
  • Healthcare Cash Plan for you and up to 4 children through Medicash
  • Employer pension contributions up to 6% (depending on length of service)
  • Life Assurance
  • Great training and learning resources
  • Long service awards after 5 years’ service
  • Access to new and upcoming products, with opportunity to provide feedback
  • Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash
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