Assistant Service Manager

Due to an internal promotion, Vertu Mercedes Benz of Aylesbury, have a great opportunity for an Assistant Service Manager to join the team with a £40,000 basic salary and OTE of £50,000. You’ll support the Aftersales Manager in the daily running of the department, specifically front-of-house operations. You’ll oversee work planning, resource management, and team performance — including coaching, developing, and motivating colleagues to achieve their best. You’ll also take ownership of customer concerns, ensuring they're resolved efficiently and recorded accurately in both Mercedes-Benz and Vertu systems. The role also involves driving additional sales via VHC processes and managing the Mercedes-Benz Breakdown Service. Our ideal candidate will have previous managerial experience, either within a similar role, or you may have already worked within the Service Manager position. This is an excellent opportunity to show us that you have an enviable and proven track record of performance. You will have exceptional communication skills and have a full, valid UK driving license. We are proud to be the Motor Retailer who invests more in our colleague’s personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes: 25 days holiday rising with length of service plus bank holidays, access to our online rewards platform giving you cash back and discounts for multiple retailers, preferential service rates, colleague purchase scheme, share incentive scheme, pension, enhanced maternity & paternity.