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Assistant Service Manager

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Cactus Wellhead LLC

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Location:
United States , Donora

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Category:
Energy

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This is a Cactus Wellhead position and is located in Donora, PA. Looking for Local candidates. Schedule: 2 weeks on 1 week off. Job Summary: Responsible for ensuring awareness of customer requirements and customer specific running procedures. Responsible for planning field installations ensuring that proper tools, spares, backup equipment and qualified associates are available. Assist with logistics including travel to locations.

Job Responsibility:

  • Ensure awareness of customer requirements and customer specific running procedures
  • Plan field installations ensuring that proper tools, spares, backup equipment and qualified associates are available
  • Assist with logistics including travel to locations
  • Practice safe work habits and comply with all quality, safety, health and environmental policies, procedures, programs and regulations
  • Travel from point of origin to Branch location to work a rotational schedule
  • Actively and continually recruit qualified candidates for necessary positions for the department assigned to, as well as other Cactus Wellhead positions as able
  • Supervise department personnel including interviewing, hiring, training, mentoring, coaching, counseling and corrective action when required
  • Assign qualified service associates and confirm safety certs
  • Determine if new service associate (SSE) can be assigned with veteran service associate to gain OJT
  • Use Land or Offshore Service Job Package and prints for service associates
  • Prepare Job Assessment Meeting document based on job type
  • Identify job location, service tools, spare parts, and any special customer requirements
  • Assemble Service Job Package and fill out required information
  • Review customer SRO, equipment requirements and running procedure service associate
  • Place Service Job Package in service associate’s file
  • Inspect equipment prior to shipping
  • Perform all functional responsibilities of a service associate
  • Special projects or assignments as directed by management

Requirements:

  • High school diploma or general education degree (GED)
  • five to ten years related experience and/or training
  • or equivalent combination of education and experience
  • Working knowledge of Cactus Wellhead Products, Service Documentation and Record Keeping
  • Wellhead and Valve Installation, Operation, and Maintenance, Corrective Action and Field Complaint Investigations
  • Equipment Troubleshooting of Cactus Wellhead and Other OEM Equipment
  • Customer Relationships and Networking, Customer Service Best Practices
  • Intermediate Computer Skills, Advanced Mathematical and Language Skills and Advanced Reasoning Ability
  • Must be able to travel and maintain a rotational work schedule
  • Must be able to lift/move up to 50 pounds regularly
  • Stand and walk for extended periods (up to 12 hours per shift)
  • Climb stairs and ladders
  • Bend, stoop, kneel, and reach
  • Work in confined spaces when required
  • Operate heavy equipment and power tools
  • Perform repetitive movements
  • Wear required Personal Protective Equipment (PPE)
  • Follow all safety protocols and procedures
  • Participate in regular safety training
  • Complete required safety certifications
  • Comply with all environmental regulations
  • Pre-employment drug screening
  • Background checks
  • Medical examinations
  • Safety certifications
  • Valid driver's license
  • Ability to wear personal protective equipment (PPE)
  • Working in various weather conditions
  • Travel to remote locations

Additional Information:

Job Posted:
January 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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