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Assistant Service Manager

United Kingdom, Swansea Employment contract 31513.41 GBP / Year · Job Posted May 20, 2026
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Job Description

Come and make a real difference: we’re looking for a Female Assistant Service Manager to help make everyday remarkable for our friendly team in Swansea. We are dedicated to supporting those with learning disabilities to live a fulfilled and enriched life in the community, as a Assistant Service Manager, you can play a vital role in this.

Job Responsibility

  • work alongside the Service Manager to ensure a safe and caring service for the people we support and our colleagues
  • be visible in the day-to-day operation of the service supporting duties in line with the requirements of the people we support
  • work shifts on a rota basis which may include sleep ins
  • in the absence of the Service Manager, have responsibility for the day to day running of the service
  • provide leadership and management to the team
  • monitor performance
  • carry out one to one’s and appraisals
  • hold team meetings
  • build positive relationships with all stakeholders
  • put our vision and values into action to deliver a first-class service
  • focus on achieving the highest levels of independence for the people we support
  • organise and model support in an innovative, person-centred and flexible way to make everyday remarkable

Requirements

  • experience supporting people with learning difficulties in a social care setting
  • Level 3 in Health and Social Care (or actively working towards)
  • a strong caring nature to support others to live an enriched life and fulfil their potential
  • a working knowledge and understanding of the Care Council for Wales Code of Practice
  • flexibility to work shifts and provide cover as required
  • a full driving licence - essential and happy to travel for meetings and training
  • access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle for which we pay 45p per mile to cover this

What we offer

  • Training and development opportunities
  • 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
  • Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
  • Company pension
  • Benefits and discount platform

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