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We’re looking for an Assistant Service Manager whose main focus will be to support the Service Manager and lead our front‑of‑house Service Advisor team, ensuring an excellent customer journey from booking through to collection. This is a full time permanent role Monday-Friday offering a competitive basic salary and OTE of £50,000.
Job Responsibility:
Supporting the Service Manager with the daily operation of the Service Department
Acting as a key point of support for the Service Advisor team
Planning and managing incoming work and workload distribution
Coordinating resources to ensure efficiency and customer expectations are met
Leading, coaching and developing your team
Supporting performance management and continuous improvement
Requirements:
Motor trade experience is essential
Background in a senior front‑of‑house service role within a main branded dealer (or existing Service/Assistant Service Manager)
Strong leadership and communication skills
Customer‑focused, organised and confident managing people
Full UK driving licence
What we offer:
25 days holiday rising with length of service plus bank holidays
Access to online rewards platform giving cash back and discounts for multiple retailers