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Assistant Service Manager/Service Writer

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AAMCO Franchise

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Location:
United States , Orange

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Assistant Auto Service Manager supports the Service Manager in overseeing daily operations of the service department, ensuring exceptional customer service, efficient workflow, and high-quality vehicle repairs. This role helps manage technicians, scheduling, and customer communication while maintaining a safe, productive, and customer-focused environment.

Job Responsibility:

  • Supports the Service Manager in overseeing daily operations of the service department
  • Ensuring exceptional customer service, efficient workflow, and high-quality vehicle repairs
  • Helps manage technicians, scheduling, and customer communication
  • Maintaining a safe, productive, and customer-focused environment

Requirements:

  • Experience in automotive service advisory, customer service, or shop operations preferred
  • Strong communication and people skills—friendly, patient, and helpful
  • Ability to multitask and stay organized in a busy shop environment
  • Basic understanding of vehicle systems is a plus
  • Valid driver’s license and reliable transportation

Nice to have:

Basic understanding of vehicle systems is a plus

What we offer:
  • Opportunities for advancement and professional development
  • Supportive team atmosphere where your ideas and growth matter
  • Additional benefits PTO, health options, bonuses, etc.

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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