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Assistant Service Manager - Homecare

United Kingdom, Bridgend Employment contract 29149.91 GBP / Year · Job Posted June 10, 2026
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Job Description

Come and make a real difference: we’re looking for a Female Assistant Service Manager - Homecare to help make everyday remarkable for our friendly team in Bridgend. We are dedicated to supporting those with adults to live a fulfilled and enriched life in the community, as a Assistant Service Manager, you can play a vital role in this.

Job Responsibility

  • work alongside the Service Manager to ensure the delivery of a safe, high-quality, person-centred homecare service
  • play a key role in the day-to-day operation of the service, supporting both colleagues and the people we support to achieve the highest levels of independence and wellbeing within their own homes and communities
  • be visible within the service, providing guidance and leadership to care staff while ensuring care is delivered in line with individual support plans, regulatory requirements and best practice
  • supporting people with a range of needs, including older adults and individuals living with dementia, you’ll help promote dignity, choice and independence through person-centred care
  • assist with service coordination, quality monitoring, staff supervision and performance management
  • in the absence of the Service Manager, take responsibility for the day-to-day running of the service, including leading the team, conducting one-to-ones and appraisals, facilitating team meetings, and ensuring safe and effective service delivery
  • build positive relationships with colleagues, families and stakeholders to create a caring, supportive environment that enables people to live well at home

Requirements

  • experience supporting people with learning difficulties in a social care setting
  • Level 3 in Health and Social Care (or actively working towards)
  • a strong caring nature to support others to live an enriched life and fulfil their potential
  • a working knowledge and understanding of the Care Council for Wales Code of Practice
  • flexibility to work shifts and provide cover as required
  • a full driving licence - essential and happy to travel for meetings and training
  • access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle for which we pay 55p per mile to cover this

What we offer

  • Training and development opportunities
  • 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
  • Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
  • Company pension
  • Benefits and discount platform
  • Blue Light discount card

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