CrawlJobs Logo
Trade Promoters Limited Logo Trade Promoters Limited · Sales

Assistant Service Engineer

Sri Lanka, Jaffna · Job Posted April 16, 2026
Apply Position
Job Link Share

Job Description

Responsible for marketing the aftermarket support services for Diesel Generator/Diesel Engine customers. Follow up on inquiries and quotations. Responsible for achieving monthly, quarterly, and annual sales & gross profit targets. Collecting debtors from the customers on timely manner. Visit potential / existing customers and provide advice on engine/generator operation. Coordinate with respective departments & subordinates to improve the level of aftermarket support services. Identify / visit potential customers and pursue new opportunities.

Job Responsibility

  • Responsible for marketing the aftermarket support services for Diesel Generator/Diesel Engine customers
  • Follow up on inquiries and quotations
  • Responsible for achieving monthly, quarterly, and annual sales & gross profit targets
  • Collecting debtors from the customers on timely manner
  • Visit potential / existing customers and provide advice on engine/generator operation
  • Coordinate with respective departments & subordinates to improve the level of aftermarket support services
  • Identify / visit potential customers and pursue new opportunities

Requirements

  • Possess diploma or degree in mechanical or electrical engineering
  • Exposure to service marketing
  • Minimum two years' experience in a similar capacity
  • Strong interpersonal & presentation skills
  • Having a sound IT literacy (MS. Office package) is essential
  • Result oriented individual with ability to meet deadlines and ability to work independently with minimum supervision in a demanding environment
  • Possess a valid driving/riding license
  • Excellent communication skills in English and Tamil

Nice to have

  • Qualifications in marketing will be an added advantage
  • Understanding Sinhala will be an added advantage

What we offer

  • Competitive Salary
  • Growth Opportunities
  • Dynamic Workspace
Trade Promoters Limited - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Assistant Service Engineer

8 matching positions

Chief Engineer / Assistant Chief Engineer

Assists department head in managing budget, capital expenditures, preventative m...
Location
Location
India , Goa
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 4 years experience in the engineering and maintenance or related professional area
  • technical training in HVAC-R/electrical/plumbing
  • OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major
  • 2 years experience in the engineering and maintenance or related professional area
  • technical training in HVAC-R/electrical/plumbing
Job Responsibility
Job Responsibility
  • Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation
  • Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection
  • Assigns, tracks and follows up on status of work assigned to staff and contractors
  • Helps to increase guest and employee satisfaction through effective communications and training
  • Supervises distribution of repair work orders
  • Ensures property policies are administered fairly and consistently
  • Assists in effectively planning, scheduling and evaluating preventative maintenance programs
  • Establishes and maintains open, collaborative relationships with employees
  • Monitors timeliness and quality of completion of repair work orders
  • Supervises Engineering and related areas in absence of the Director of Engineering
  • Fulltime
Read More
Arrow Right

Service/Senior Service Engineer - Regional Service (Gujarat)

Responsible for meeting the daily service repair needs of medical device equipme...
Location
Location
India , New Delhi
Salary
Salary:
Not provided
karlstorz.com Logo
KARL STORZ
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree or Diploma in Electronics / Electrical / Instrumentation, / Biomedical or Equivalent
  • Candidate should have basic knowledge of Electrical and Electronics fundamentals
  • 3-8 years of experience in service & maintenance
  • Field exposure required, local language knowledge mandatory
  • Good communications, listening and interpersonal skills
  • Proficiency in English, Hindi & Regional Language
  • Ability to utilize resources efficiently
  • Self-starter and swift learner
  • Ability to adapt and work under pressure
Job Responsibility
Job Responsibility
  • Responsible for meeting the daily service repair needs of medical device equipment with defined quality standards & optimum utilization of resources in assigned territory with focus on achievement of customer service excellence
  • To manage and execute the installations and warranty service
  • Conduct Preventive Maintenance Programs and Tray Audits as per technical expertise and timelines given
  • To provide on-site Service Support to customers across the defined region for repair of Equipment of Medical, Industrial and Veterinary endoscopes
  • To update call stage in the web portal and escalate calls/ issues to the supervisors/ regional in-charge in timely manner
  • Execute and manage repairs (there is well defined job-list) onsite/service channel partners office
  • To handle escalated calls from other colleagues based on requirements
  • To provide technical assistance to other colleagues in installations and business development calls, based on allocated Job/tasks
  • To generate revenue through Repairs, Accessories Sales, AMCs and repair exchange as per given targets - coordinate to submit estimate, approval follow-ups, spares consumption and invoicing
  • Ensure proper and timely response / update to the customer - directly to achieve high level of customer satisfaction
What we offer
What we offer
  • The company provides comprehensive health coverage, including hospitalization benefits, for employees and their dependent family members
  • Parental Leave Policies to support employees during significant family milestones
  • Free & Confidential Counselling Support to promote employee well-being and mental health
  • The company provides insurance coverage to ensure financial protection for employees and their families in case of unforeseen circumstances
  • KARL STORZ also contributes 4.81% of the Basic salary to the Gratuity scheme
  • Employees can choose to contribute to the National Pension Scheme by making a declaration to the effect
  • Fulltime
Read More
Arrow Right

Service Desk Engineer-Service Support

Service Desk Engineer-Service Support role at Sopra Steria, a major Tech player ...
Location
Location
India , Noida
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong working knowledge of Printers, Operating Systems, MS Office, Active Directory, VPN, ServiceNow, Etc.
  • Excellent communication skills (written & verbal)
  • Sound knowledge of ITIL framework and practices
  • Strong knowledge of preparing Excel reports, PowerPoint, and other SOP documents
  • Provide timely responses to all incidents, outages, and performance alerts
  • Categorize issues for escalation to appropriate technical teams
  • Categorize and record reported queries and provide solutions
  • Monitor issues from start till resolution
  • Escalate, if needed, unresolved problems to a higher level of support
  • Ability to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements with a proven track record of operational process change and improvement
Job Responsibility
Job Responsibility
  • Handling calls, Emails, Chats, incidents, and events on the tickets
  • Log details of all incidents
  • Alerts/events and problems utilizing standard reporting methods
  • Provide first-line fixes, utilize relevant procedures, or escalate problems
  • Use supplied checklists and ensure that problems highlighted are followed up
  • Maintain procedures compliant with ITIL, the company’s quality management system
  • Documenting and reporting on service desk activities such as incident reports, problem resolution, and staff training activities
  • Contribute to improving customer support by actively responding to queries and handling complaints
  • Follow up with customers to identify areas of improvement
  • Strong Knowledge of Computer, IT infrastructure, Printers, MS-office products, networks, servers Monitoring tools like Tivoli, etc. along with their components
What we offer
What we offer
  • Commitment to fighting against all forms of discrimination
  • Inclusive and respectful work environment
  • All positions open to people with disabilities
  • Fulltime
Read More
Arrow Right

Service Desk Engineer-Service Support

Service Desk Engineer-Service Support position at Sopra Steria, a major Tech pla...
Location
Location
India , Noida
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Total Experience Expected: 1-2 years
  • Working knowledge of Operating Systems (Windows 10 & Windows 11), MS Office, Outlook, MS Teams, Azure AD, on-prem Active Directory, M365, Defender, VPN, ServiceNow
  • Excellent communication skills in French and English (written & verbal)
  • Knowledge of the ITIL framework and practices
  • Provide timely responses to all incidents, outages, and performance alerts
  • Categorize issues for escalation to appropriate technical teams
  • Monitor issues from start till resolution
  • Escalate unresolved problems to higher level of support
  • Ability to work under pressure and manage tight deadlines
  • Experience in handling international (European & US, and Asia Pacific Geographics) clients
Job Responsibility
Job Responsibility
  • Provide support on the first line of the Global Shared Service Desk & Monitoring to multiple external customers
  • Assist users with hardware, application, and software problems via phone, self-service, email, and chat
  • Categorize and record reported queries and provide solutions
  • Handle calls, Emails, Chats, incidents, and Requests on the ticketing and monitoring tool
  • Log details of all incidents: alerts/events and problems utilizing standard reporting methods
  • Provide first-line fixes, utilize relevant procedures, or escalate problems
  • Use the supplied checklists and ensure that problems highlighted are followed up
  • Maintain procedures compliant with ITIL and company's quality management system
  • Escalate tickets to L2 and L3 as appropriate and follow up for resolution
  • Tracking and documenting any changes made to the KB article and creating KB articles
What we offer
What we offer
  • Commitment to fighting against all forms of discrimination
  • Inclusive and respectful work environment
  • All positions open to people with disabilities
  • Fulltime
Read More
Arrow Right
New

Field Service Engineer

Location
Location
United Kingdom , Birmingham
Salary
Salary:
33000.00 - 45000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Transferable skills and field-based experience to deliver the highest standard of customer excellence to our dental customers and carry out reactive, planned, or installation projects at practices when required
Job Responsibility
Job Responsibility
  • Deliver, install and validate new equipment
  • Carry out scheduled maintenance, site surveys and advise the customer of any additional costs incurred
  • Attend breakdowns and resolve to completion of repair
  • Provide technical assistance to customers, office staff and fellow engineers
  • Accurately record data and complete internal/customer reports via an IT Tablet
  • Assist customers with advice in all areas of engineering, equipment performance and regulatory compliance
  • Promote equipment sales and contract consolidation options available to the customer
What we offer
What we offer
  • Discretionary company performance related bonus
  • Comprehensive discount portal including gym memberships, shopping savings and days out
  • SmartPay loan scheme - with the added bonus of no interest being applied
  • Cycle2Work scheme
  • Enhanced holiday entitlement – 33 days in total, including bank holidays
  • Ability to purchase additional annual leave
  • Additional day off to celebrate your BIRTHDAY
  • Company Pension scheme
  • Dental Plan
  • Company sick pay, life assurance, and enhanced maternity/paternity pay
Read More
Arrow Right
New

Field Service Engineer

Are you an experienced Field Service Engineer looking for a new opportunity. We ...
Location
Location
United Kingdom , London
Salary
Salary:
33000.00 - 45000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Transferable skills
  • Field-based experience
Job Responsibility
Job Responsibility
  • Deliver, install and validate new equipment
  • Carry out scheduled maintenance, site surveys and advise the customer of any additional costs incurred
  • Attend breakdowns and resolve to completion of repair
  • Provide technical assistance to customers, office staff and fellow engineers
  • Accurately record data and complete internal/customer reports via an IT Tablet
  • Assist customers with advice in all areas of engineering, equipment performance and regulatory compliance
  • Promote equipment sales and contract consolidation options available to the customer
What we offer
What we offer
  • Discretionary company performance related bonus
  • Comprehensive discount portal including gym memberships, shopping savings and days out
  • SmartPay loan scheme - with the added bonus of no interest being applied
  • Cycle2Work scheme
  • Enhanced holiday entitlement – 33 days in total, including bank holidays
  • Ability to purchase additional annual leave
  • Additional day off to celebrate your BIRTHDAY
  • Company Pension scheme
  • Dental Plan
  • Company sick pay, life assurance, and enhanced maternity/paternity pay
  • Fulltime
Read More
Arrow Right
New

Field Service Engineer

You will be maintaining and troubleshooting the hardware & infrastructure for a ...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Normal office hour
  • On 24x7 standby during rotational schedule. Able to work after office hour if activated
  • Able to cope in a highly pressured fast-paced environment
  • Customer orientated with high level of service attitude
  • Good listening and analytical skills
  • Hardworking, outgoing and enthusiastic
  • Positive working attitude
  • Team player, and also able to work independently and with little supervision
  • Able to thrive in a dynamic environment
  • Able to understand the system and architecture diagrams
Job Responsibility
Job Responsibility
  • Warranty Administration. To maintain proper warranty records of the installed hardware. To assist in the administration of warranty claims. To inspect the components repaired by sub-contractor, and to integrate and test the repaired hardware, ensuring proper configuration control
  • Field Support. To carry out Corrective Maintenance (CM) as a result of failure of the hardware. To restore the system to a specified operational condition. To monitor and maintain the records of the overall system operational availability and reliability, including Mean Time Between Failure (MTBF), Mean Time to Repair (MTTR), system downtime duration and the types of hardware defects
  • Field Testing. To carry out software testing on the system whenever there is a new software bug fixes or software deployment activities. To ensure the correct configuration of the system is loaded for software / system testing and before the system is used for production
  • Spares Services. To manage the spares provisioning, support and test equipment and other tools that are stored at Authority site. To undertake store keeping functions in respect of receipt, issue and disposal. To carry out serviceability check on the spares and to ensure prompt and appropriate action is taken to rectify any fault on the spares. To monitor the end-of-life and end-of-support status of the spares and installed hardware
  • Preventive Maintenance (PM). To carry out PM on the hardware to retain the system in the specified operational condition in accordance to the planned maintenance schedule. In carrying out the PM, to follow the approved PM checklists to perform calibration, servicing and verification of system configurations. To submit the PM report after each PM
  • Calibration Services. To liaise with vendor to perform calibration services on the test equipment that are used for the preventive maintenance
  • Perform other related duties as assigned or requested
What we offer
What we offer
  • Health & insurance: Comprehensive coverage including General Practitioner, hospitalization, dental, and optical
  • Performance incentives: Annual bonus based on individual performance
  • Learning & development: Training programs, certification opportunities, and training incentives to support career growth
  • Team culture: Regular team-building activities and social events
  • Fulltime
Read More
Arrow Right
New

Resident Engineer – Service Provider Routing and Switching

The Resident Engineer role is a highly technical role, providing post-sales supp...
Location
Location
United States , Atlanta
Salary
Salary:
105500.00 - 243000.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 5 years of design, implementation, and operational experience in large-scale IP networks
  • JUNOS CLI experience
  • Must have large-scale experience with routing devices MX, PTX, and ACX
  • An understanding of the protocols surrounding IP service provider networks including but not limited to: TCP/IP and MPLS fundamentals, IP/Routing experience (OSPF, ISIS, BGP, MPLS-TE, RSVP, LDP, IPv6, Routing Policy), Routing protocol operation, migration, and scaling mechanisms, Routing policies at BGP peering points, VPNs and the associated tunneling technologies (MPLS, L3VPN, VPLS, MVPN.), Ethernet switching and 802.1Q, QoS, Class of service
  • Background in automation with Ansible, YAML, and HPE Juniper PyZE
  • Experience writing automation scripts in Python
  • Ability to communicate effectively in crises with all levels of an organization from Engineering/Operations to CIO/CISO audiences
  • Ability to refine and translate complex requirements and execute best practice solutions
  • Assisted with major network upgrades, maintenance windows, and changes in the customer network
  • Strong customer interface and presentation skills
Job Responsibility
Job Responsibility
  • Troubleshoot equipment and network problems and open and track JTAC cases to resolve problems on pre- and post-production issues
  • To hold network information gathering workshops with the Customer to understand the Customer’s existing network design and technical requirements of new network designs
  • To understand the Customer’s organizational structure and become familiar with the Customer’s network implementation and support processes and procedures to help in supporting a network that is available and sustainable
  • To produce a written summary report on the status of design projects, equipment, and network problems regularly to the customer
  • To hold technology workshops with the customer to discuss equipment and network problems, and to provide case status updates
  • To train the customer’s design, implementation, and support personnel to configure and operate the HPE Juniper Networks products
  • To assist the customer in developing Network Operating and Equipment Operating Procedures
  • To assess the health of a network based on HPE Juniper products
  • Development and maintenance of fault diagnosis procedures to support effective fault resolution
  • Developing network operating procedures, configuration standards, and implementation plans for HPE Juniper products
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Variable incentives
  • Fulltime
Read More
Arrow Right