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The Assistant Server’s focus will be to act as a support in all areas of Guest service delivery. In principle, their function will be threefold: to prepare serving stations and work areas for each meal period, assisting with the smooth execution of meal service during peak times, and offering continued support in preparation for the next meal period. The Assistant Server will be an integral part of the Library Bar team, working towards the common goal of exceeding the expectations of all that come to dine at the Library Bar.
Job Responsibility:
Act as a support in all areas of Guest service delivery
Prepare serving stations and work areas for each meal period
Assist with the smooth execution of meal service during peak times
Offer continued support in preparation for the next meal period
Promote and maintain a positive working relationship at all times
Report for duty punctually, in full uniform according to appearance and grooming standards
Have a full understanding of the food and drink offerings in the outlet, including dietary restrictions
Demonstrate a complete understanding of Library Bar policies, procedures and set service standards
Demonstrate a complete knowledge and understanding of all steps of service and duties
Assist all Guests (internal and external) with any inquiries or requests in a pleasant, helpful manner
Attend pre-shift, weekly and monthly meetings to continually improve the Guests experience
Carry out any miscellaneous duties and responsibilities as requested by your Manager
Understand how to operate all the equipment used in the outlet
Fully understand and follow the hotel’s recycling program and procedures
Adhere to ALL Safe Standards, ensuring all hygiene and prevention measures are being met
Adhere to alcohol handling procedures and policies
Adhere to all LQA standards set for the department
Work weekends, holidays and shift work as scheduled
Requirements:
Previous work experience in a restaurant/food and beverage setting
Excellent interpersonal skills and a team player attitude
Flexibility with shifts of the outlet dependent on business needs
Willingness to learn new concepts and ideas
Smart Serve Training Certification
Experience working in Unionized Environment
Constant standing and walking throughout shift
Frequent lifting and carrying up to 30 lbs
Constant kneeling, pushing, pulling, lifting
Frequent ascending or descending ladders, stairs and ramps
What we offer:
Free Meals: Healthy meals on us every shift
Travel Discounts: Sweet deals at Accor hotels worldwide
Dry Cleaning: Free dry-cleaning for your work gear
Skill Up: Custom learning programs to boost your talents
Impact: Join our Health & Wellness, Sustainability, and DEI Committees
Level Up: Unlock new career heights with exciting growth paths