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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Job Responsibility:
Offer guests an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness
Anticipate and service of guest’s requirements before requests are necessary
Serve and clear food and beverage items in an unobtrusive and professional manner
Present menus and explanations for all menu items as well as specials of the day
Present children's menus, when appropriate, and describe specials and Alternative Cuisine
Carry trays, bus and reset tables with linen, china, glass and silver
Ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved
Requirements:
Minimum 3 years of previous experience in similar role in a five-star luxury hotel or high end Lebanese restaurant in the Middle East
Must have fluent level of English & Arabic languages both written and spoken
Ability to multitask and prioritize daily workload
What we offer:
Full board sharing living accommodation in a high quality, well-resourced accommodation with Wi-Fi internet
Complimentary nights at FS Hotels worldwide
Regular social and sporting events
Paid home leave tickets
Free transportation to and from work with Wi-Fi internet