Assistant Security Account Manager Job at Allied Universal® (Dallas)

Job Description

Allied Universal is looking to hire an Assistant Account Manager. The Assistant Account Manager job is responsible for assisting the Account Manager with all supervisory, training and operations functions at the assigned post in accordance with post orders and client instructions, and following all internal procedures. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.

Job Responsibility

Assisting the Account Manager with all supervisory, training and operations functions at the assigned post
Under the direction of the Account Manager, assists with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location
Assigns work tasks to Security Professionals and directs their work throughout the day
This position is the first direct supervisory contact for shift supervisors or for Security Professionals, regarding performance, operations, and department needs
Responsible for supervising, motivating, coaching and training
Also responsible for evaluating the work performance of Security Professionals and making recommendations regarding assignments
Responsible for making sure that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized
Assist the Account Manager in conducting interviews and evaluating new employees
Responsible for conducting on-the-job training
Oversees all reports, logs and pass downs generated by and for the Security Department
Manages and supervises all sub-units within the Security Department
Responds to minor incidents that occur
Identifies any personnel problems occurring at posts
Responsible for making recommendations for counseling and/or disciplinary action, including termination
Responds to client or site emergencies as they arise
May occasionally perform Security Professional type job duties on an as-needed basis

Requirements

Minimum high school diploma or equivalent
Minimum three (3) - five (5) years of professional-level experience required
Prior experience in the security industry, law enforcement and/or military required
Must possess a valid state Guard License, or have applied and subsequently be issued such a license prior to employment
As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record
Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Demonstration of strong customer service orientation required
Professional, articulate and able to use good independent judgment and discretion
Ability to train and coach others
Outstanding verbal and written communication skills required
Incumbent must be available to work outside normal shift schedule on an as-needed basis, and must be accessible by phone or pager 24/7 for emergency response

Nice to have

College education or business classes
Experience in scheduling, operations or other functions of security industry
Ability to write effective and concise reports in neat, legible handwriting
Working knowledge of Microsoft Office software and email

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k) or Supplemental Income Plan
Eight paid holidays annually
five sick days
four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

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Assistant Security Account Manager

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