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Assistant Sales Manager

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Swatch Group

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Location:
Malaysia , Kuala Lumpur

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Since 1853, Tissot has been at the heart of Swiss watchmaking, blending exceptional craftsmanship with a passion for precision and performance. From the iconic T-Touch to the solar-powered T-Touch Connect Solar, our pioneering spirit continues to drive innovation while honoring a rich heritage. As the Official Timekeeper for the NBA, FIBA, Tour de France, La Vuelta and MotoGP™, Tissot is trusted by the world’s top athletes and events for accuracy and reliability. We create timepieces for those who value quality, authenticity and excellence, and we bring that same commitment to our people. Join Tissot and be part of a global team where tradition meets innovation, your ideas spark progress, and every day offers the chance to shape the future of Swiss watchmaking!

Job Responsibility:

  • To achieve sales objectives in wholesales
  • Solicit, build and maintain good support and business contacts with dealers
  • Monitor Auto Replenishment (AR) to ensure all Points of Sale (POS) consistently comply with brand guidelines and stock allocation standards
  • Track AR performance across POS, identifying gaps and driving corrective actions to ensure alignment with brand requirements and product availability
  • Ensure that payments are collected within the timeline given
  • To do inventory analysis on bi-weekly basis
  • Keeping stocks inventory healthy at all times
  • Execute ordering and replenishment activities for Tissot through Arkieva, ensuring accurate demand planning and timely stock fulfilment
  • Submit weekly/monthly progressive report of sales performance, retailers’ performance
  • Prepare and submit regular sales reports to the Brand Manager, ensuring accurate and timely performance tracking and insights
  • Consolidate and upload monthly store visit reports into Mystore, maintaining consistency and completeness of field activity documentation
  • Collaborate closely with the marketing team to execute VM updates, GWP setups, visual merchandising refreshes, campaign rollouts, and in-store sales activations to ensure consistent brand presentation and execution excellence
  • Support the monitoring and tracking of press coverage and PR activities, and report key updates to the Marketing Team and Brand Manager to ensure timely communication and alignment
  • Coordinate with team members to improve product environment in Point of Sales
  • Collaborate with the marketing team to ensure all Points of Sale (POS) are well maintained and consistently presented in line with Brand image
  • Ensure products are displayed according to Brand Merchandising guidelines
  • Planning and implement training programs and initiatives determined by the Brand Manager
  • Ensure retail staff are certified through Tissot Academy and provide timely updates of the latest brand information and training materials to retailers
  • Collaborate with Customer Care Advisors (CCA) to manage repair and complaint cases, ensuring customer queries are addressed and resolved efficiently and professionally
  • Undertake any other responsibilities, projects, or tasks as assigned by the Sales Manager and/or Brand Manager from time to time, in support of broader brand, commercial, and operational objectives

Requirements:

  • Bachelor's Degree or Diploma in Business Administration, Marketing, Sales, Retail Management, or a related field
  • equivalent relevant experience may be considered
  • Minimum 5 years of sales experience, preferably in luxury retail, premium consumer goods, watches, jewellery, or lifestyle brands
  • Experience managing dealer networks, retailer accounts, and B2B sales channels
  • Hands-on experience in merchandising, stock management, sales reporting, and payment collection
  • Proven track record in achieving sales targets, supporting product launches, and maintaining strong brand visibility

Additional Information:

Job Posted:
May 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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