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Assistant SABO Lounge Manager

Japan, Osaka, Kita-ku · Job Posted March 21, 2026
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Job Description

The Assistant Manager supports the Lounge Manager in overseeing the daily operations of SABO Lounge on the GENSUI floor, ensuring exceptional luxury service for VIP and in-house guests. The role supervises staff, manages service standards, and ensures a high-quality Japanese hospitality experience.

Job Responsibility

  • Deliver luxury-level hospitality consistent with Four Seasons standards
  • Welcome and engage guests staying on the GENSUI floor
  • Handle guest inquiries, complaints, and special requests professionally
  • Supervise lounge attendants and service staff
  • Assist with training, coaching, and scheduling employees
  • Ensure team members follow Four Seasons service standards
  • Promote teamwork and maintain positive staff morale

Requirements

  • 2–5 years experience in luxury hotel F&B, lounge, or restaurant operations
  • Previous supervisory or leadership experience
  • Knowledge of food & beverage service and beverage programs
  • Strong guest service and problem-solving skills
  • Ability to work in a fast-paced luxury hospitality environment
  • English proficiency
  • Japanese language is required

What we offer

  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals

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