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Assistant RV Resort Managers support the resort by learning and assisting with the day to day operations at a Sun RV Resort which includes, management, office administration, marketing, and maintenance/grounds. They also serve as a day-to-day point of contact for guests and residents.
Job Responsibility:
Ensures compliance of policies designed to increase team member safety
Completes and submits workers' compensation accident reports and incident reports on a timely basis
Ensures compliance with the federal, state and local agencies that regulate fair housing laws and resort operations
Handles and reports emergencies that may arise onsite, insuring adherence to standard operating procedures
Handles resident and guest complaints/inquiries in a timely & professional manner
Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures
Ensures guests and residents receive the highest levels of service consistent with Sun's Customer Service philosophy
Consults RV Resort Manager or RVP to determine the best course of action
Coordinates the timely distribution of rental increase and lease renewal notices
Coordinates with maintenance team to ensure vacant sites are prepared for home move-ins
Ensures that overall resort appearance is well maintained and groomed to Sun's curb appeal standards
Requirements:
High School Diploma or GED
1 year in experience in the property/resort management industry
6 months in previous sales & leasing experience (Preferred)
6 months in experience using NetSuite (Preferred)
Demonstrated leadership abilities
Excellent verbal and written communication skills
Strong organizational and negotiation skills
Knowledge of basic accounting principles
Ability to thrive in a fast-paced environment
Thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law
Basic computer proficiency including email, internet and Microsoft Office Suit
Flexibility to respond to resort needs during non-business hours
Valid driver’s license
Nice to have:
6 months in previous sales & leasing experience
6 months in experience using NetSuite
What we offer:
Comprehensive Medical and Prescription coverage
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Get paid daily with DailyPay
Paid Parental Leave
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program
Vacation RV Site Discounts
Team Member Perks & Discounts program
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
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