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Assistant RV Resort Manager

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Sun Communities

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Location:
United States , Petoskey

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

20.00 - 25.00 USD / Hour
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Job Description:

Assistant RV Resort Managers support the resort by learning and assisting with the day to day operations at a Sun RV Resort which includes, management, office administration, marketing, and maintenance/grounds. They also serve as a day-to-day point of contact for guests and residents.

Job Responsibility:

  • Ensures compliance of policies designed to increase team member safety. Completes and submits workers' compensation accident reports and incident reports on a timely basis
  • Ensures compliance with the federal, state and local agencies that regulate fair housing laws and resort operations
  • Handles and reports emergencies that may arise onsite, insuring adherence to standard operating procedures
  • Handles resident and guest complaints/inquiries in a timely & professional manner by communicating through a variety of means, and offers solutions consistent with guidelines established by Sun
  • Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures
  • Ensures guests and residents receive the highest levels of service consistent with Sun's Customer Service philosophy
  • Consults RV Resort Manager or RVP to determine the best course of action in the event a question or situation does not have an established guideline
  • Coordinates the timely distribution of rental increase and lease renewal notices (if applicable)
  • Coordinates with maintenance team to ensure vacant sites are prepared for home move-ins
  • Ensures that overall resort appearance is well maintained and groomed to Sun's curb appeal standards

Requirements:

  • High School Diploma or GED (Required)
  • 1 year in experience in the property/resort management industry (Required)
  • 6 months in previous sales & leasing experience (Preferred)
  • 6 months in experience using NetSuite (Preferred)
  • Demonstrated leadership abilities
  • Excellent verbal and written communication skills
  • Strong organizational and negotiation skills
  • Knowledge of basic accounting principles
  • Ability to thrive in a fast-paced environment
  • Thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law
  • Basic computer proficiency including email, internet and Microsoft Office Suit
  • Flexibility to respond to resort needs during non-business hours
  • Required Certifications/Licensures:(Valid driver’s license)

Nice to have:

  • 6 months in previous sales & leasing experience
  • 6 months in experience using NetSuite
What we offer:
  • Comprehensive Medical and Prescription coverage with multiple plan designs
  • Comprehensive Dental Plan
  • Vision Plan
  • Voluntary Health and Dependent Care Reimbursement Accounts
  • Life and Accidental Death and Dismemberment Insurance
  • Short and Long-Term Disability Coverage
  • 401(k) Plan with Sun matching contribution
  • Get paid daily with DailyPay
  • Paid Parental Leave
  • Employee Assistance Program
  • Identity Theft Insurance
  • Legal Assistance Plan
  • Pet Insurance
  • Tuition Reimbursement program
  • Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation
  • Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
  • Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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