Assistant Rooms Operations Manager, Marriott Bonvoy

Assistant Rooms Operations Manager

Marriott Bonvoy

Location:
United States, Lido

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

27.50 - 31.25 USD / Hour

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Job Description:

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation, Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

Job Responsibility:

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties
runs and reviews critical information contained in room operations reports
understands the functions of the Recreation, Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations
operates all department equipment as necessary and reports malfunctions
ensures employees have the proper supplies and uniforms
understands night audit procedures and utilizes reports as necessary
supervises same day selling procedures to maximize room revenue and property occupancy
interacts with guests to obtain feedback on product quality and service levels
responds to and handles guest problems and complaints

Requirements:

High school diploma or GED
3 years experience in the guest services, front desk, housekeeping, or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
1 year experience in the guest services, front desk, housekeeping, or related professional area

What we offer:

Bonus program
comprehensive health care benefits
401(k) plan with up to 5% company match
employee stock purchase plan at 15% discount
accrued paid time off (including sick leave where applicable)
life insurance
group disability insurance
travel discounts
adoption assistance
paid parental leave
health savings account
flexible spending accounts
tuition assistance
pre-tax commuter benefits

Additional Information:

Job Posted:
July 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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