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Cricket Wireless Authorized Retailer Logo Cricket Wireless Authorized Retailer · -

Assistant Retail Store Manager

United States, Portsmouth 53200.00 - 79800.00 USD / Year · Job Posted January 09, 2026
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Job Description

Take the lead at the center of where it all happens – our retail stores. With your retail knowledge and leadership abilities, you’ll help oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in-class services, entertainment, and technology. With access to the latest tech and a company that believes in you, there’s so much in store for your career.

Job Responsibility

  • Partner with a store manager to oversee all aspects involved in the daily operation of a retail store
  • Assisting with merchandising and product launches
  • Helping meet and exceed sales objectives
  • Ensuring customers receive an extraordinary experience with our products and services
  • Gaining valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals

Requirements

  • Excellent communication and leadership skills
  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience
  • Well-developed planning, analytical, and problem-solving skills
  • Familiarity with wireless terminology, industry trends, and AT&T mobility systems
  • The ability to collaborate with key stakeholders on initiatives beyond store walls
  • Strategic perspective and the ability to champion change
  • Inspiring your team through high performance, collaboration, and teamwork
  • Utilizing professional expertise to solve problems and analyze issues
  • Taking initiative and striving, and creating results

What we offer

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available, but it is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short-term and long-term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident, hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone
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